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History / Technical Support Guidelines

Revisions

  • Updated Technical Support Guidelines (markdown)

    @rlguy rlguy committed Feb 11, 2026
  • Corrected Holidays 2026

    @rlguy rlguy committed Feb 11, 2026
  • Updated support status for end of Winter holidays

    @rlguy rlguy committed Dec 31, 2025
  • Updated support status for Winter Holidays 2025. Added 2026 holiday dates.

    @rlguy rlguy committed Dec 21, 2025
  • Updated support status back to Normal

    @rlguy rlguy committed Sep 23, 2025
  • Updated support status for Blender Conference 2025 attendance

    @rlguy rlguy committed Sep 15, 2025
  • Corrected out-of-date holiday support status (Normal status, 1 business day response, since August 5th 2025)

    @rlguy rlguy committed Aug 29, 2025
  • Updated support status for Summer holidays during July 26th - August 5th

    @rlguy rlguy committed Jul 26, 2025
  • Back to normal support status

    @rlguy rlguy committed Jun 12, 2025
  • Updated delayed support status to 4 days

    @rlguy rlguy committed Jun 10, 2025
  • Updated support status to back in office

    @rlguy rlguy committed Mar 19, 2025
  • Updated support status for out of office

    @rlguy rlguy committed Mar 18, 2025
  • Updated support status for end of winter holidays 2024

    @rlguy rlguy committed Jan 6, 2025
  • Updated support status for 2024 winter holidays

    @rlguy rlguy committed Dec 21, 2024
  • Update support status back to normal, added 2025 holiday dates

    @rlguy rlguy committed Nov 20, 2024
  • Updated support status for unexpected out of office

    @rlguy rlguy committed Nov 14, 2024
  • Updated support status - back to regular development and support schedule

    @rlguy rlguy committed Oct 28, 2024
  • Increased expected response time to 4 days due to Blender Conference 2024

    @rlguy rlguy committed Oct 24, 2024
  • Updated support status for Blender Conference 2024 development break

    @rlguy rlguy committed Oct 18, 2024
  • End of office move - back to normal support status

    @rlguy rlguy committed Sep 9, 2024
  • Updated support static for office move

    @rlguy rlguy committed Sep 1, 2024
  • Removed holiday status

    @rlguy rlguy committed Aug 22, 2024
  • Updated support status for 2024 vacation

    @rlguy rlguy committed Jul 26, 2024
  • Updated June 21 2024 vacation date

    @rlguy rlguy committed Jun 20, 2024
  • Switched Victoria Day holiday to May 17th 2024 for better scheduling

    @rlguy rlguy committed May 16, 2024
  • Corrections to holiday dates

    @rlguy rlguy committed Dec 30, 2023
  • Updated holidays 2024

    @rlguy rlguy committed Dec 26, 2023
  • Removed forum link

    @rlguy rlguy committed Sep 26, 2023
  • Added link to Discord server

    @rlguy rlguy committed Sep 26, 2023
  • Updating Holidays 2023

    @rlguy rlguy committed Aug 31, 2023