Response Rating (Like/Dislike + Comment)

[pawelkiszczak]

Response Rating (Like/Dislike + Comment)

Allow users to rate agent responses — creating a feedback loop for evaluation.

Backend

New model: MessageRating

class MessageRating(Base):
    id: uuid.UUID
    message_id: uuid.UUID       # FK → Message
    user_id: uuid.UUID          # FK → User
    rating: int                 # 1 = like, -1 = dislike
    comment: str | None         # Optional comment
    created_at: datetime

    __table_args__ = (
        UniqueConstraint("message_id", "user_id"),
    )

Endpoints

POST   /conversations/{conv_id}/messages/{msg_id}/rate    — {rating: 1|-1, comment?: str}
DELETE /conversations/{conv_id}/messages/{msg_id}/rate    — Remove rating
GET    /admin/ratings                                     — List ratings (admin)
GET    /admin/ratings/summary                             — Aggregated stats

Schema update

In schemas/conversation.py, update MessageRead to include:

• user_rating: int | None
• rating_count: dict | None

Frontend

Thumbs in message-item.tsx

Under each assistant message (currently: copy button, timestamps):

• 👍 / 👎 toggle buttons (lucide-react icons — already in the project)
• After 👎 → textarea: "What went wrong?" + Submit button
• Toast: "Thanks for your feedback" (using sonner — already in the project)

Admin dashboard

New page: /admin/ratings

• Chart of likes/dislikes per day (recharts or chart.js)
• List of negative ratings with comments (sortable, filterable)
• Link to the related conversation for each rating

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