samples: get operation (#24)

Author: TrucHLe

contact-center-insights/snippets/get_operation.py

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+# Copyright 2021 Google LLC
+#
+# Licensed under the Apache License, Version 2.0 (the "License");
+# you may not use this file except in compliance with the License.
+# You may obtain a copy of the License at
+#
+#     http://www.apache.org/licenses/LICENSE-2.0
+#
+# Unless required by applicable law or agreed to in writing, software
+# distributed under the License is distributed on an "AS IS" BASIS,
+# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+# See the License for the specific language governing permissions and
+# limitations under the License.
+#
+# Get a long-running operation.
+# [START contactcenterinsights_get_operation]
+from google.cloud import contact_center_insights_v1
+from google.longrunning import operations_pb2
+
+
+def get_operation(operation_name: str) -> operations_pb2.Operation:
+    # Construct an Insights client that will authenticate via Application Default Credentials.
+    # See authentication details at https://cloud.google.com/docs/authentication/production.
+    insights_client = contact_center_insights_v1.ContactCenterInsightsClient()
+
+    # Call the Insights client to get the operation.
+    operation = insights_client.transport.operations_client.get_operation(
+        operation_name
+    )
+    if operation.done:
+        print("Operation is done")
+    else:
+        print("Operation is in progress")
+
+
+# [END contactcenterinsights_get_operation]

contact-center-insights/snippets/test_get_operation.py

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+# Copyright 2021 Google LLC
+#
+# Licensed under the Apache License, Version 2.0 (the "License");
+# you may not use this file except in compliance with the License.
+# You may obtain a copy of the License at
+#
+#     http://www.apache.org/licenses/LICENSE-2.0
+#
+# Unless required by applicable law or agreed to in writing, software
+# distributed under the License is distributed on an "AS IS" BASIS,
+# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+# See the License for the specific language governing permissions and
+# limitations under the License.
+#
+import google.auth
+
+from google.cloud import contact_center_insights_v1
+
+import pytest
+
+import get_operation
+
+TRANSCRIPT_URI = "gs://cloud-samples-data/ccai/chat_sample.json"
+AUDIO_URI = "gs://cloud-samples-data/ccai/voice_6912.txt"
+
+
+@pytest.fixture
+def project_id():
+    _, project_id = google.auth.default()
+    return project_id
+
+
+@pytest.fixture
+def insights_client():
+    return contact_center_insights_v1.ContactCenterInsightsClient()
+
+
+@pytest.fixture
+def conversation_resource(project_id, insights_client):
+    # Create a conversation.
+    parent = contact_center_insights_v1.ContactCenterInsightsClient.common_location_path(
+        project_id, "us-central1"
+    )
+
+    conversation = contact_center_insights_v1.Conversation()
+    conversation.data_source.gcs_source.transcript_uri = TRANSCRIPT_URI
+    conversation.data_source.gcs_source.audio_uri = AUDIO_URI
+    conversation.medium = contact_center_insights_v1.Conversation.Medium.CHAT
+
+    conversation = insights_client.create_conversation(
+        parent=parent, conversation=conversation
+    )
+    yield conversation
+
+    # Delete the conversation.
+    delete_request = contact_center_insights_v1.DeleteConversationRequest()
+    delete_request.name = conversation.name
+    delete_request.force = True
+    insights_client.delete_conversation(request=delete_request)
+
+
+@pytest.fixture
+def analysis_operation(conversation_resource, insights_client):
+    # Create an analysis.
+    conversation_name = conversation_resource.name
+    analysis = contact_center_insights_v1.Analysis()
+    analysis_operation = insights_client.create_analysis(
+        parent=conversation_name, analysis=analysis
+    )
+
+    # Wait until the analysis operation is done and return the operation.
+    analysis_operation.result(timeout=600)
+    yield analysis_operation
+
+
+def test_get_operation(capsys, analysis_operation):
+    operation_name = analysis_operation.operation.name
+    get_operation.get_operation(operation_name)
+    out, err = capsys.readouterr()
+    assert "Operation is done" in out