commerza/returns.html at main · ahmershahdev/commerza · GitHub

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<!DOCTYPE html>
<html lang="en">

<head>
  <meta charset="UTF-8" />
  <meta name="viewport" content="width=device-width, initial-scale=1.0" />
  <meta name="description"
    content="Returns & Refunds - Commerza. Hassle-free return policy for your premium watch purchases within 30 days.">
  <meta name="robots" content="index, follow">
  <meta name="author" content="Syed Ahmer Shah">
  <meta property="og:title" content="Returns & Refunds | Commerza">
  <meta property="og:description" content="View Commerza's hassle-free return and refund policy.">
  <meta property="og:url" content="https://commerza.com/returns.html">
  <meta property="og:type" content="website">
  <title>Returns & Refunds | Commerza</title>
  <link rel="canonical" href="https://commerza.com/returns.html" />

  <link rel="icon" href="frontend/assets/images/favicon/commerza-watches-icon.ico" />
  <link rel="stylesheet" href="frontend/assets/css/style.css" />
  <link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/bootstrap-icons@1.13.1/font/bootstrap-icons.min.css" />
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  <link href="https://fonts.googleapis.com/css2?family=JetBrains+Mono:wght@400;500&display=swap" rel="stylesheet">
</head>

<body class="dark-theme">
  <header>
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            class="navbar-logo me-2" />
          <span class="brand-text">COMMERZA</span>
        </a>
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                <i class="bi bi-cart3" id="cart-icon"></i>
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              </a>
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              <a class="nav-link nav-icon-link" href="wishlist.html" aria-label="View wishlist">
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      </div>
    </nav>

    <div class="offcanvas offcanvas-start" tabindex="-1" id="navbarOffcanvas" aria-labelledby="offcanvasNavbarLabel">
      <div class="offcanvas-header">
        <h5 class="offcanvas-title" id="offcanvasNavbarLabel">
          <img src="frontend/assets/images/logo/commerza-logo.webp" alt="Commerza Logo" loading="lazy" class="offcanvas-logo me-2" />
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        </h5>
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          </li>
        </ul>
      </div>
    </div>
  </header>

  <main class="container my-5">
    <section class="page-hero mb-5">
      <div class="hero-content">
        <span class="hero-badge"><i class="bi bi-arrow-counterclockwise"></i> Returns</span>
        <h1 class="mt-3" style="color: #ff6600">Returns & Refunds</h1>
        <p class="product-desc mt-2">Simple, transparent return policy for premium purchases.</p>
        <div class="hero-actions d-flex flex-wrap gap-2 mt-3">
          <a href="contact.html" class="btn product-btn-buy">Start a Return</a>
          <a href="faq.html" class="btn product-btn-cart">View FAQs</a>
        </div>
      </div>
    </section>

    <section class="mb-5">
      <div class="row g-3">
        <div class="col-md-4">
          <div class="info-card">
            <div class="icon-badge"><i class="bi bi-check2-circle"></i></div>
            <h3 class="product-name">Easy Approval</h3>
            <p class="product-desc">Request returns in a few steps.</p>
          </div>
        </div>
        <div class="col-md-4">
          <div class="info-card">
            <div class="icon-badge"><i class="bi bi-shield-exclamation"></i></div>
            <h3 class="product-name">Clear Eligibility</h3>
            <p class="product-desc">Know exactly what’s covered.</p>
          </div>
        </div>
        <div class="col-md-4">
          <div class="info-card">
            <div class="icon-badge"><i class="bi bi-cash-coin"></i></div>
            <h3 class="product-name">Fast Refunds</h3>
            <p class="product-desc">Refunds processed after inspection.</p>
          </div>
        </div>
      </div>
    </section>
    <div class="text-center mb-5">
      <h1 style="color: #ff6600">Returns & Refunds</h1>
      <p class="product-desc mt-3">
        We want you to be fully satisfied with your purchase. Please review
        our return policy below.
      </p>
    </div>

    <div class="row mb-4">
      <div class="col-12">
        <div class="card product-card">
          <div class="card-body">
            <h4 class="product-name mb-3">Return Policy</h4>
            <p class="product-desc">
              You may return eligible products within
              <strong>7 days</strong> of delivery. Items must be unused, in
              original condition, and include all packaging and accessories.
            </p>
          </div>
        </div>
      </div>
    </div>

    <div class="row mb-5">
      <div class="col-md-6 mb-4">
        <div class="card product-card h-100">
          <div class="card-body">
            <h4 class="product-name mb-3">
              <i class="bi bi-check-circle me-2" style="color: #ff6600"></i>
              Eligible for Return
            </h4>
            <ul class="product-desc">
              <li>Defective or damaged items</li>
              <li>Incorrect product received</li>
              <li>Unused items with original packaging</li>
              <li>Items reported within the return window</li>
            </ul>
          </div>
        </div>
      </div>

      <div class="col-md-6 mb-4">
        <div class="card product-card h-100">
          <div class="card-body">
            <h4 class="product-name mb-3">
              <i class="bi bi-x-circle me-2" style="color: #ff6600"></i>
              Not Eligible for Return
            </h4>
            <ul class="product-desc">
              <li>Used or worn products</li>
              <li>Items without original packaging</li>
              <li>Damage caused by misuse</li>
              <li>Return requests after 7 days</li>
            </ul>
          </div>
        </div>
      </div>
    </div>

    <div class="row mb-5">
      <div class="col-12">
        <div class="card product-card">
          <div class="card-body">
            <h4 class="product-name mb-3">Refund Process</h4>
            <ol class="product-desc">
              <li>Contact our support team with your order details.</li>
              <li>Receive return approval and instructions.</li>
              <li>Ship the product back to our service center.</li>
              <li>Refund will be processed after inspection.</li>
            </ol>
            <p class="product-desc mt-3">
              Refunds are issued to the original payment method within
              <strong>5–10 business days</strong> after approval.
            </p>
          </div>
        </div>
      </div>
    </div>

    <div class="text-center">
      <h3 class="mb-3" style="color: #ff6600">Need Help with a Return?</h3>
      <p class="product-desc mb-4">
        Our customer support team is ready to assist you.
      </p>
      <a href="contact.html" class="btn product-btn-buy px-5">Contact Support</a>
    </div>
  </main>

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    <div class="container-fluid">
      <div class="row py-5">
        <div class="col-12 col-sm-6 col-md-6 col-lg-3 mb-4">
          <h3 class="footer-heading">Commerza</h3>
          <p class="footer-text">
            Premium watches and accessories for the modern lifestyle. Quality
            craftsmanship meets contemporary design.
          </p>
        </div>
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          <h3 class="footer-heading">Quick Links</h3>
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            <li><a href="index.html">Home</a></li>
            <li><a href="about.html">About Us</a></li>
            <li><a href="contact.html">Contact</a></li>
            <li><a href="wishlist.html">Wishlist</a></li>
            <li><a href="order-tracking.html">Order Tracking</a></li>
          </ul>
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          <h3 class="footer-heading">Customer Service</h3>
          <ul class="footer-links">
            <li><a href="shipping.html">Shipping Info</a></li>
            <li><a aria-current="page" href="returns.html">Returns</a></li>
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            <li><a href="warranty.html">Warranty</a></li>
          </ul>
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          </div>
          <p class="footer-text mt-3">Email: commerza.ahmer@gmail.com</p>
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        </div>
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