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tebriel opened this issue Mar 3, 2025 · 4 comments
Open

Rendered Graph is blank with a loading spinner and text "loading" #606

tebriel opened this issue Mar 3, 2025 · 4 comments

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@tebriel
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tebriel commented Mar 3, 2025 •
edited
Loading

What happened:

When I try to generate an image, the generated image is mostly blank containing the text "Loading" and a loading spinner.

Source Graph

original graph screenshot

Actual

empty box with loading spinner and text "loading"

What you expected to happen:

An image of my graph.

How to reproduce it (as minimally and precisely as possible):

Try to generate an image? I'm not sure what I'm doing wrong.

Anything else we need to know?:

Config 
{
  "config": {
    "args": [
      "--no-sandbox",
      "--disable-gpu"
    ],
    "chromeBin": "/nix/store/00w9hri5si4ymn69fw98srmxrj3kvc1w-chromium-133.0.6943.126/bin/chromium",
    "clustering": {
      "maxConcurrency": 5,
      "mode": "browser",
      "monitor": false,
      "timeout": 30
    },
    "deviceScaleFactor": 1,
    "dumpio": true,
    "emulateNetworkConditions": false,
    "headed": false,
    "height": 500,
    "ignoresHttpsErrors": false,
    "maxDeviceScaleFactor": 4,
    "maxHeight": 3000,
    "maxWidth": 3000,
    "mode": "default",
    "pageZoomLevel": 1,
    "timezone": "America/New_York",
    "timingMetrics": false,
    "verboseLogging": true,
    "width": 1000
  },
  "level": "debug",
  "message": "Browser initialized"
}
Logs 
Mar 03 13:53:33 lothlorien grafana-image-renderer[1713578]: {"config":{"args":["--no-sandbox","--disable-gpu"],"chromeBin":"/nix/store/00w9hri5si4ymn69fw98srmxrj3kvc1w-chromium-133.0.6943.126/bin/chromium","clustering":{"maxConcurrency":5,"mode":"browser","monitor":false,"timeout":30},"deviceScaleFactor":1,"dumpio":true,"emulateNetworkConditions":false,"headed":false,"height":500,"ignoresHttpsErrors":false,"maxDeviceScaleFactor":4,"maxHeight":3000,"maxWidth":3000,"mode":"default","pageZoomLevel":1,"timezone":"America/New_York","timingMetrics":false,"verboseLogging":true,"width":1000},"level":"debug","message":"Browser initialized"}
Mar 03 13:53:33 lothlorien grafana-image-renderer[1713578]: {"level":"info","message":"HTTP Server started, listening at http://0.0.0.0:8081"}
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Render request received","url":"https://grafana.infra.frodux.in/d-solo/pv02xrZWz?orgId=1&from=2025-03-03T15:40:50.548Z&to=2025-03-03T18:40:50.548Z&timezone=America%2FNew_York&var-Datasource=PBFA97CFB590B2093&var-job=$__all&var-instance=$__all&var-target=$__all&var-ip_version=$__all&refresh=10s&panelId=panel-3-clone-1&__feature.dashboardSceneSolo&width=1000&height=500&tz=America%2FNew_York&render=1"}
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: [1713707:1713727:0303/135350.521457:ERROR:bus.cc(408)] Failed to connect to the bus: Could not parse server address: Unknown address type (examples of valid types are "tcp" and on UNIX "unix")
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: [1713707:1713727:0303/135350.521540:ERROR:bus.cc(408)] Failed to connect to the bus: Could not parse server address: Unknown address type (examples of valid types are "tcp" and on UNIX "unix")
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: [1713707:1713727:0303/135350.521551:ERROR:bus.cc(408)] Failed to connect to the bus: Could not parse server address: Unknown address type (examples of valid types are "tcp" and on UNIX "unix")
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: [1713707:1713727:0303/135350.521560:ERROR:bus.cc(408)] Failed to connect to the bus: Could not parse server address: Unknown address type (examples of valid types are "tcp" and on UNIX "unix")
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: [1713707:1713727:0303/135350.521577:ERROR:object_proxy.cc(576)] Failed to call method: org.freedesktop.DBus.NameHasOwner: object_path= /org/freedesktop/DBus: unknown error type:
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: [1713707:1713727:0303/135350.529585:ERROR:bus.cc(408)] Failed to connect to the bus: Could not parse server address: Unknown address type (examples of valid types are "tcp" and on UNIX "unix")
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: [1713707:1713727:0303/135350.541422:ERROR:bus.cc(408)] Failed to connect to the bus: Could not parse server address: Unknown address type (examples of valid types are "tcp" and on UNIX "unix")
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: [1713707:1713727:0303/135350.541442:ERROR:object_proxy.cc(576)] Failed to call method: org.freedesktop.DBus.NameHasOwner: object_path= /org/freedesktop/DBus: unknown error type:
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: DevTools listening on ws://127.0.0.1:43879/devtools/browser/e76c7cab-c6ff-417c-9e89-29751dc6ed3a
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: [1713707:1713707:0303/135350.578492:ERROR:object_proxy.cc(576)] Failed to call method: org.freedesktop.DBus.NameHasOwner: object_path= /org/freedesktop/DBus: unknown error type:
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: [1713707:1713727:0303/135350.578555:ERROR:bus.cc(408)] Failed to connect to the bus: Could not parse server address: Unknown address type (examples of valid types are "tcp" and on UNIX "unix")
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: [1713707:1713800:0303/135350.583388:ERROR:object_proxy.cc(576)] Failed to call method: org.freedesktop.DBus.Properties.Get: object_path= /org/freedesktop/UPower: org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.UPower was not provided by any .service files
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: [1713707:1713800:0303/135350.583608:ERROR:object_proxy.cc(576)] Failed to call method: org.freedesktop.UPower.GetDisplayDevice: object_path= /org/freedesktop/UPower: org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.UPower was not provided by any .service files
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: [1713707:1713800:0303/135350.583816:ERROR:object_proxy.cc(576)] Failed to call method: org.freedesktop.UPower.EnumerateDevices: object_path= /org/freedesktop/UPower: org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.UPower was not provided by any .service files
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: [1713707:1713707:0303/135350.584296:ERROR:object_proxy.cc(576)] Failed to call method: org.freedesktop.DBus.NameHasOwner: object_path= /org/freedesktop/DBus: unknown error type:
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Step begins","step":"prepare","url":"https://grafana.infra.frodux.in/d-solo/pv02xrZWz?orgId=1&from=2025-03-03T15:40:50.548Z&to=2025-03-03T18:40:50.548Z&timezone=America%2FNew_York&var-Datasource=PBFA97CFB590B2093&var-job=$__all&var-instance=$__all&var-target=$__all&var-ip_version=$__all&refresh=10s&panelId=panel-3-clone-1&__feature.dashboardSceneSolo&width=1000&height=500&tz=America%2FNew_York&render=1"}
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: {"deviceScaleFactor":1,"height":"500","level":"debug","message":"Setting viewport for page","width":"1000"}
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: {"domain":"grafana.infra.frodux.in","level":"debug","message":"Setting cookie for page","renderKey":"CzIXDHrWhuiE5geuiLDF3C5HTU8qphKs"}
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Moving mouse on page","x":1000,"y":500}
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Step ends","step":"prepare","url":"https://grafana.infra.frodux.in/d-solo/pv02xrZWz?orgId=1&from=2025-03-03T15:40:50.548Z&to=2025-03-03T18:40:50.548Z&timezone=America%2FNew_York&var-Datasource=PBFA97CFB590B2093&var-job=$__all&var-instance=$__all&var-target=$__all&var-ip_version=$__all&refresh=10s&panelId=panel-3-clone-1&__feature.dashboardSceneSolo&width=1000&height=500&tz=America%2FNew_York&render=1"}
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Step begins","step":"navigate","url":"https://grafana.infra.frodux.in/d-solo/pv02xrZWz?orgId=1&from=2025-03-03T15:40:50.548Z&to=2025-03-03T18:40:50.548Z&timezone=America%2FNew_York&var-Datasource=PBFA97CFB590B2093&var-job=$__all&var-instance=$__all&var-target=$__all&var-ip_version=$__all&refresh=10s&panelId=panel-3-clone-1&__feature.dashboardSceneSolo&width=1000&height=500&tz=America%2FNew_York&render=1"}
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Navigating and waiting for all network requests to finish","url":"https://grafana.infra.frodux.in/d-solo/pv02xrZWz?orgId=1&from=2025-03-03T15:40:50.548Z&to=2025-03-03T18:40:50.548Z&timezone=America%2FNew_York&var-Datasource=PBFA97CFB590B2093&var-job=$__all&var-instance=$__all&var-target=$__all&var-ip_version=$__all&refresh=10s&panelId=panel-3-clone-1&__feature.dashboardSceneSolo&width=1000&height=500&tz=America%2FNew_York&render=1"}
Mar 03 13:53:50 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/d-solo/pv02xrZWz?orgId=1&from=2025-03-03T15:40:50.548Z&to=2025-03-03T18:40:50.548Z&timezone=America%2FNew_York&var-Datasource=PBFA97CFB590B2093&var-job=$__all&var-instance=$__all&var-target=$__all&var-ip_version=$__all&refresh=10s&panelId=panel-3-clone-1&__feature.dashboardSceneSolo&width=1000&height=500&tz=America%2FNew_York&render=1"}
Mar 03 13:53:51 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/public/build/grafana.dark.722d809dba5a31f57d49.css"}
Mar 03 13:53:51 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/public/build/runtime.bf133af84226cf9ce04e.js"}
Mar 03 13:53:51 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/public/build/6029.0549a3fcb50e73c4b256.js"}
Mar 03 13:53:51 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/public/build/4239.c2eca2b0222ddf40980b.js"}
Mar 03 13:53:51 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/public/build/4741.a0f9c8e834660da4ad8d.js"}
Mar 03 13:53:51 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/public/build/3719.6a4cff02674962585e56.js"}
Mar 03 13:53:51 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/public/build/8078.a4260b06f1454becf5c9.js"}
Mar 03 13:53:51 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/public/build/322.1c9b825ecb317ea7f23c.js"}
Mar 03 13:53:51 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/public/build/app.7519464e9c84c91f0e2b.js"}
Mar 03 13:53:51 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/d-solo/pv02xrZWz?orgId=1&from=2025-03-03T15:40:50.548Z&to=2025-03-03T18:40:50.548Z&timezone=America%2FNew_York&var-Datasource=PBFA97CFB590B2093&var-job=$__all&var-instance=$__all&var-target=$__all&var-ip_version=$__all&refresh=10s&panelId=panel-3-clone-1&__feature.dashboardSceneSolo&width=1000&height=500&tz=America%2FNew_York&render=1"}
Mar 03 13:53:51 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/public/build/grafana.dark.722d809dba5a31f57d49.css"}
Mar 03 13:53:51 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/public/img/grafana_icon.svg"}
Mar 03 13:53:51 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/public/build/runtime.bf133af84226cf9ce04e.js"}
Mar 03 13:53:51 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/public/build/6029.0549a3fcb50e73c4b256.js"}
Mar 03 13:53:51 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/public/img/grafana_icon.svg"}
Mar 03 13:53:51 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/public/build/8078.a4260b06f1454becf5c9.js"}
Mar 03 13:53:52 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/public/build/3719.6a4cff02674962585e56.js"}
Mar 03 13:53:52 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/public/build/app.7519464e9c84c91f0e2b.js"}
Mar 03 13:53:52 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/public/build/4239.c2eca2b0222ddf40980b.js"}
Mar 03 13:53:52 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/public/build/4741.a0f9c8e834660da4ad8d.js"}
Mar 03 13:53:52 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/public/build/322.1c9b825ecb317ea7f23c.js"}
Mar 03 13:53:52 lothlorien grafana-image-renderer[1713578]: {"column":112253,"level":"debug","line":0,"message":"Browser console log","msg":"Setting feature toggle dashboardSceneSolo = true via url","url":"https://grafana.infra.frodux.in/public/build/3719.6a4cff02674962585e56.js"}
Mar 03 13:53:52 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/public/build/9521.9d3621a6f245a3ddbdfe.js"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: [1713740:1713740:0303/135353.027430:ERROR:gles2_cmd_decoder_passthrough.cc(1082)] [GroupMarkerNotSet(crbug.com/242999)!:A0901C00C4000000]Automatic fallback to software WebGL has been deprecated. Please use the --enable-unsafe-swiftshader flag to opt in to lower security guarantees for trusted content.
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser console warn","msg":"[GroupMarkerNotSet(crbug.com/242999)!:A0901C00C4000000]Automatic fallback to software WebGL has been deprecated. Please use the --enable-unsafe-swiftshader flag to opt in to lower security guarantees for trusted content.","url":"https://grafana.infra.frodux.in/d-solo/pv02xrZWz?orgId=1&from=2025-03-03T15:40:50.548Z&to=2025-03-03T18:40:50.548Z&timezone=America%2FNew_York&var-Datasource=PBFA97CFB590B2093&var-job=$__all&var-instance=$__all&var-target=$__all&var-ip_version=$__all&refresh=10s&panelId=panel-3-clone-1&__feature.dashboardSceneSolo&width=1000&height=500&tz=America%2FNew_York&render=1"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/public/build/9521.9d3621a6f245a3ddbdfe.js"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/public/plugins/grafana-lokiexplore-app/module.js?_cache=1.0.2"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/public/build/SoloPanelPage.31fb4bd8f87aab83e8b6.js"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/public/fonts/inter/Inter-Regular.woff2"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/public/plugins/grafana-lokiexplore-app/module.js?_cache=1.0.2"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/public/build/7315.93e9d56159a0b43608e5.js"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/public/build/5091.1280b6de16f16fb21665.js"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/public/build/SoloPanelPage.31fb4bd8f87aab83e8b6.js"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/api/dashboards/uid/pv02xrZWz"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/public/img/icons/unicons/spinner.svg"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/public/fonts/inter/Inter-Regular.woff2"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/public/build/5091.1280b6de16f16fb21665.js"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/public/build/7315.93e9d56159a0b43608e5.js"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/api/plugins/grafana-lokiexplore-app/settings"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/public/img/fav32.png"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser console warn","msg":"<meta name=\"apple-mobile-web-app-capable\" content=\"yes\"> is deprecated. Please include <meta name=\"mobile-web-app-capable\" content=\"yes\">","url":"https://grafana.infra.frodux.in/d-solo/pv02xrZWz?orgId=1&from=2025-03-03T15:40:50.548Z&to=2025-03-03T18:40:50.548Z&timezone=America%2FNew_York&var-Datasource=PBFA97CFB590B2093&var-job=$__all&var-instance=$__all&var-target=$__all&var-ip_version=$__all&refresh=10s&panelId=panel-3-clone-1&__feature.dashboardSceneSolo&width=1000&height=500&tz=America%2FNew_York&render=1"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/public/img/icons/unicons/spinner.svg"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/api/dashboards/uid/pv02xrZWz"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/public/build/3346.27d8c509370d16b89dae.js"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/public/build/6144.dea67e32f62e0cfd0c9b.js"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/public/build/8314.76ef7cead069b612af28.js"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/public/build/prometheusPlugin.e05775ba4915b4af3a0f.js"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/public/build/grafanaPlugin.abd290ae5943e08a7661.js"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/api/plugins/grafana-lokiexplore-app/settings"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/public/img/fav32.png"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/public/build/prometheusPlugin.e05775ba4915b4af3a0f.js"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/public/build/6144.dea67e32f62e0cfd0c9b.js"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/public/build/grafanaPlugin.abd290ae5943e08a7661.js"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/api/annotations?from=1741016450548&to=1741027250548&limit=100&matchAny=false&dashboardUID=pv02xrZWz"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/public/build/8314.76ef7cead069b612af28.js"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/public/build/3346.27d8c509370d16b89dae.js"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/api/datasources/uid/PBFA97CFB590B2093/resources/api/v1/label/job/values?match%5B%5D=ping_loss_ratio&start=1741016451&end=1741027251"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/api/annotations?from=1741016450548&to=1741027250548&limit=100&matchAny=false&dashboardUID=pv02xrZWz"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/api/datasources/uid/PBFA97CFB590B2093/resources/api/v1/label/job/values?match%5B%5D=ping_loss_ratio&start=1741016451&end=1741027251"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/api/datasources/uid/PBFA97CFB590B2093/resources/api/v1/label/instance/values?match%5B%5D=ping_loss_ratio%7Bjob%3D~%22ping-job%22%7D&start=1741016451&end=1741027251"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/api/datasources/uid/PBFA97CFB590B2093/resources/api/v1/label/instance/values?match%5B%5D=ping_loss_ratio%7Bjob%3D~%22ping-job%22%7D&start=1741016451&end=1741027251"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/api/datasources/uid/PBFA97CFB590B2093/resources/api/v1/label/target/values?match%5B%5D=ping_loss_ratio%7Bjob%3D~%22ping-job%22%2Cinstance%3D~%22127%5C%5C.0%5C%5C.0%5C%5C.1%3A9427%22%7D&start=1741016451&end=1741027251"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request","method":"GET","url":"https://grafana.infra.frodux.in/api/datasources/uid/PBFA97CFB590B2093/resources/api/v1/label/ip_version/values?match%5B%5D=ping_loss_ratio%7Bjob%3D~%22ping-job%22%2Cinstance%3D~%22127%5C%5C.0%5C%5C.0%5C%5C.1%3A9427%22%7D&start=1741016451&end=1741027251"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/api/datasources/uid/PBFA97CFB590B2093/resources/api/v1/label/target/values?match%5B%5D=ping_loss_ratio%7Bjob%3D~%22ping-job%22%2Cinstance%3D~%22127%5C%5C.0%5C%5C.0%5C%5C.1%3A9427%22%7D&start=1741016451&end=1741027251"}
Mar 03 13:53:53 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Browser request finished","method":"GET","url":"https://grafana.infra.frodux.in/api/datasources/uid/PBFA97CFB590B2093/resources/api/v1/label/ip_version/values?match%5B%5D=ping_loss_ratio%7Bjob%3D~%22ping-job%22%2Cinstance%3D~%22127%5C%5C.0%5C%5C.0%5C%5C.1%3A9427%22%7D&start=1741016451&end=1741027251"}
Mar 03 13:53:54 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Step ends","step":"navigate","url":"https://grafana.infra.frodux.in/d-solo/pv02xrZWz?orgId=1&from=2025-03-03T15:40:50.548Z&to=2025-03-03T18:40:50.548Z&timezone=America%2FNew_York&var-Datasource=PBFA97CFB590B2093&var-job=$__all&var-instance=$__all&var-target=$__all&var-ip_version=$__all&refresh=10s&panelId=panel-3-clone-1&__feature.dashboardSceneSolo&width=1000&height=500&tz=America%2FNew_York&render=1"}
Mar 03 13:53:54 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Step begins","step":"panelsRendered","url":"https://grafana.infra.frodux.in/d-solo/pv02xrZWz?orgId=1&from=2025-03-03T15:40:50.548Z&to=2025-03-03T18:40:50.548Z&timezone=America%2FNew_York&var-Datasource=PBFA97CFB590B2093&var-job=$__all&var-instance=$__all&var-target=$__all&var-ip_version=$__all&refresh=10s&panelId=panel-3-clone-1&__feature.dashboardSceneSolo&width=1000&height=500&tz=America%2FNew_York&render=1"}
Mar 03 13:53:54 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Waiting for dashboard/panel to load","timeout":"60s"}
Mar 03 13:53:54 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Step ends","step":"panelsRendered","url":"https://grafana.infra.frodux.in/d-solo/pv02xrZWz?orgId=1&from=2025-03-03T15:40:50.548Z&to=2025-03-03T18:40:50.548Z&timezone=America%2FNew_York&var-Datasource=PBFA97CFB590B2093&var-job=$__all&var-instance=$__all&var-target=$__all&var-ip_version=$__all&refresh=10s&panelId=panel-3-clone-1&__feature.dashboardSceneSolo&width=1000&height=500&tz=America%2FNew_York&render=1"}
Mar 03 13:53:54 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Setting zoom level","zoomLevel":1}
Mar 03 13:53:54 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Step begins","step":"screenshot","url":"https://grafana.infra.frodux.in/d-solo/pv02xrZWz?orgId=1&from=2025-03-03T15:40:50.548Z&to=2025-03-03T18:40:50.548Z&timezone=America%2FNew_York&var-Datasource=PBFA97CFB590B2093&var-job=$__all&var-instance=$__all&var-target=$__all&var-ip_version=$__all&refresh=10s&panelId=panel-3-clone-1&__feature.dashboardSceneSolo&width=1000&height=500&tz=America%2FNew_York&render=1"}
Mar 03 13:53:54 lothlorien grafana-image-renderer[1713578]: {"filePath":"/tmp/8a495171.png","level":"debug","message":"Taking screenshot"}
Mar 03 13:53:54 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Step ends","step":"screenshot","url":"https://grafana.infra.frodux.in/d-solo/pv02xrZWz?orgId=1&from=2025-03-03T15:40:50.548Z&to=2025-03-03T18:40:50.548Z&timezone=America%2FNew_York&var-Datasource=PBFA97CFB590B2093&var-job=$__all&var-instance=$__all&var-target=$__all&var-ip_version=$__all&refresh=10s&panelId=panel-3-clone-1&__feature.dashboardSceneSolo&width=1000&height=500&tz=America%2FNew_York&render=1"}
Mar 03 13:53:54 lothlorien grafana-image-renderer[1713578]: {"file":"/tmp/8a495171.png","level":"debug","message":"Deleting temporary file"}
Mar 03 13:53:54 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"100.88.22.91 - - [03/Mar/2025:18:53:54 +0000] \"GET /render?deviceScaleFactor=1.000000&domain=grafana.infra.frodux.in&encoding=png&height=500&renderKey=CzIXDHrWhuiE5geuiLDF3C5HTU8qphKs&timeout=60&timezone=America%2FNew_York&url=https%3A%2F%2Fgrafana.infra.frodux.in%2Fd-solo%2Fpv02xrZWz%3ForgId%3D1%26from%3D2025-03-03T15%3A40%3A50.548Z%26to%3D2025-03-03T18%3A40%3A50.548Z%26timezone%3DAmerica%252FNew_York%26var-Datasource%3DPBFA97CFB590B2093%26var-job%3D%24__all%26var-instance%3D%24__all%26var-target%3D%24__all%26var-ip_version%3D%24__all%26refresh%3D10s%26panelId%3Dpanel-3-clone-1%26__feature.dashboardSceneSolo%26width%3D1000%26height%3D500%26tz%3DAmerica%252FNew_York%26render%3D1&width=1000 HTTP/1.1\" 200 4601 \"-\" \"Grafana/11.3.4\"\n"}
Mar 03 13:53:54 lothlorien grafana-image-renderer[1713578]: {"level":"debug","message":"Connection closed","url":"https://grafana.infra.frodux.in/d-solo/pv02xrZWz?orgId=1&from=2025-03-03T15:40:50.548Z&to=2025-03-03T18:40:50.548Z&timezone=America%2FNew_York&var-Datasource=PBFA97CFB590B2093&var-job=$__all&var-instance=$__all&var-target=$__all&var-ip_version=$__all&refresh=10s&panelId=panel-3-clone-1&__feature.dashboardSceneSolo&width=1000&height=500&tz=America%2FNew_York&render=1"}

Environment:

  • Grafana Image Renderer version: 3.12.0
  • Grafana version: 11.3.4
  • Installed plugin or remote renderer service: remote renderer service
  • OS Grafana Image Renderer is installed on: Linux
  • User OS & Browser: Firefox
  • Others:
@tebriel
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tebriel commented Mar 5, 2025

This also happens with the docker container deployment method.

@tebriel
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tebriel commented Mar 5, 2025

Image

It appears to only happen for some data chunks as well.

@koabh
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koabh commented Mar 6, 2025

We experience the same issue. This issue seems to be somewhat unrelated to the image renderer itself since the "loading" screen also appears if we open the to-be-rendered link manually (in your case this would be https://grafana.infra.frodux.in/d-solo/pv02xrZWz?orgId=1&from=2025-03-03T15:40:50.548Z&to=2025-03-03T18:40:50.548Z&timezone=America%2FNew_York&var-Datasource=PBFA97CFB590B2093&var-job=$__all&var-instance=$__all&var-target=$__all&var-ip_version=$__all&refresh=10s&panelId=panel-3-clone-1&__feature.dashboardSceneSolo&width=1000&height=500&tz=America%2FNew_York&render=1)

@tebriel
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tebriel commented Mar 6, 2025

Thanks @koabh I can confirm that it happens that way too. Wonder what's special about this graph different from others...

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@tebriel @koabh