Feedback on page: /cloud/cdn/configure-fastly.html

[ak77-prime]

General issue

Description:

https://devdocs.magento.com/cloud/cdn/configure-fastly.html#cloud-fastly-creds

Use the following methods to find and save the Fastly service ID and API token for your environment:

To view your Fastly credentials:
* IaaS-mounted shared directory—On Pro projects, use SSH to connect to your server and get the Fastly credentials from the /mnt/shared/fastly_tokens.txt file.

When Cloud Pro customers submit tickets relating to Fastly not working correctly, their issue often arises simply due to them having configured the wrong Fastly credentials in the affected environment.

Possible solutions:

Add an alert for Pro customers under that segment that they should make sure to check the /mnt/shared/fastly_tokens.txt file in the correct environment for the Fastly credentials when configuring Fastly because Staging and Production have separate credentials/Service IDs.

[m2-assistant]

Hi @ak77-prime. Thank you for your report.
To help us process this issue please make sure that you provided sufficient information.

Please, add a comment to assign the issue: @magento I am working on this

---

• Join Magento Community Engineering Slack and ask your questions in #github channel.

[meker12]

On the same page, see the Test Fastly credentials. Step 4, specifically:

Added a clarification that you need to get credentials for both Staging and Production environments in #8072.