[2.3-develop] Forwardport of #11458

Author: magento-engcom-team

app/code/Magento/Quote/Model/QuoteManagement.php

@@ -232,6 +232,7 @@ public function createEmptyCart()
         $quote->setShippingAddress($this->quoteAddressFactory->create());
 
         try {
+            $quote->getShippingAddress()->setCollectShippingRates(true);
             $this->quoteRepository->save($quote);
         } catch (\Exception $e) {
             throw new CouldNotSaveException(__('Cannot create quote'));