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Other custom option values are deleted after deletion of value from a custom option #10498

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Taral-Patoliya opened this issue Aug 11, 2017 · 7 comments
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Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed

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@Taral-Patoliya
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After applying the patches from the commits
e2dc5d8 and 430d2ae related to the issue #5931

We are facing another problem, when we have more then 1 custom options for a product, if we delete a value from one custom option, all the values from other custom options are getting deleted.

Preconditions

  1. Magento Version 2.1.X
  2. Multiple Custom options with type (Select, multiple select, Radio Button, Check Box)

Steps to reproduce

  1. Create a new product or edit existing product Add multiple Custom options having the type (Select, multiple select, Radio Button, Check Box)
  2. Save the Product
  3. Open the product, delete one value from any custom option
  4. save the product

Expected result

  1. It should save all the options without being recreated and having all the option values there.

Actual result

  1. Deletes all the options from other custom options
    1
    2
@magento-engcom-team magento-engcom-team added G1 Passed bug report Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed and removed G1 Passed labels Sep 5, 2017
@magento-engcom-team magento-engcom-team added Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch and removed bug report labels Sep 13, 2017
@magento-engcom-team
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We are closing this issue because we cannot reproduce this issue as described. If you have questions, please refer to a question and answer site, such as Stack Exchange and the Magento Forums, where Magento community members can quickly provide recommendations and advice.

@ashish-birlasoft
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ashish-birlasoft commented Dec 30, 2017

I'm facing exactly same issue.
after Upgrading from magento 2.1.0 to 2.1.10

@harithasdckap
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Facing the same issue in Magento 2.2.1 version

@SahakTadevosyan
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SahakTadevosyan commented Feb 21, 2018

@magento-engcom-team
I have the same issue in Magento 2.2.2 version in 2 different sites.

@xpedicion
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I ran into the same issue on Magento 2.2.2 just now, as well.

@apapat
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apapat commented Mar 4, 2018

We have same issue on many magento 2.2.2 ... Please help ...

@xpedicion
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xpedicion commented Mar 4, 2018

I've found commit ff42002 to remedy the issue. This should help you. The foreach-line is missing the opening { bracket, though. Be wary of that.

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Labels
Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed
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