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Magento 2.2.2 product price indexer not updating even though cron runs successfully #14817

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ryan-readingroom opened this issue Apr 23, 2018 · 4 comments
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Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Progress: needs update

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@ryan-readingroom
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ryan-readingroom commented Apr 23, 2018

Magento 2.2.2 product price indexer not updating catalog product flat table, even though cron runs successfully.

This also happens to stock indexer time to time.

found a similar issue here but still the same
#5836

Preconditions
Magento 2.2.2 CE
Debian 8
PHP 7.1
MySQL 5.6
Using flat categories and products
set to update on schedule

Steps to reproduce

  1. Make a price/ special price or stock qty update on a associated simple product or just simple product ( directly or through an api )
  2. Save changes
  3. wait for the cron to run ( runs successfully with status ready on all)

Expected result

  1. Should see the new price on frontend
  2. See product on frontend (PLP) if it was out of stock prior to qty update.

Actual result

  1. Still seeing old prices prior to updating them
  2. Product still not showing on PLP but shows out of stock through direct link

Thanks

@magento-engcom-team magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label Apr 23, 2018
@ilevennet
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Mee too. I'm forcing reindex manually by command line

@ryan-readingroom
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Hi @zenomordiante

For the time being we have sorted this by running price indexer explicitly through cron.

Still awaiting @magento-engcom-team to acknowledge this bug.

@ghost ghost self-assigned this Jul 26, 2018
@ghost ghost added Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Progress: needs update labels Jul 26, 2018
@ghost
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ghost commented Jul 26, 2018

Hi @ryan-readingroom I cannot reproduce scenraio, see attachments
frame-11d

@ghost
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ghost commented Aug 10, 2018

@ryan-readingroom, we are closing this issue due to inactivity. If you'd like to update it, please reopen the issue.

@ghost ghost closed this as completed Aug 10, 2018
This issue was closed.
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Labels
Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Progress: needs update
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