Uploaded custom option file/images not download from order screen

[magentodevleper]

Preconditions

1. Magento 2.1.0

Steps to reproduce

1. Create configurable product (Ex : Test product) with custom option file
2. Front-end : Order this item with upload any image
3. Open recently place order from backend (Ex - Order No : 0001)
4. Download uploaded image from order screen - It is working fine.
5. Update configurable product (Test product).
6. Reopen order (Order No : 0001) and download image. It will show 404 page.

Expected result

1. We want to download images from order screen after updating products.

Actual result

1. After updating product, Uploaded Image/File is not download. It will show 404 page.

Could you please help me on this. How to resolve this issue?

[miakusha]

Hi @magentodevleper thank for report

We've created internal ticket MAGETWO-59345 to address this issue.

[paales]

In Magento\Sales\Controller\Download\DownloadCustomOption::execute comment out the following code:

if ($optionId) {
    /** @var $productOption \Magento\Catalog\Model\Product\Option */
    $productOption = $this->_objectManager->create('Magento\Catalog\Model\Product\Option')->load($optionId);
}

if (!$productOption || !$productOption->getId() || $productOption->getType() != 'file') {
    return $resultForward->forward('noroute');
}

[magento-engcom-team]

@magentodevleper, thank you for your report.
The issue is already fixed in develop branch, 2.2.0

[uandiweb]

I've this issue in version 2.2.5. Paales solution does work, but I wish this issue could be fixed permanently.

[Ctucker9233]

@magento-engcom-team Please point out where in 2.2 this fix is present? It seems to still be an issue for some.

[dverkade]

I'm reopening this issue again, because this is still present in 2.2.X and 2.3.0 according to my research in ticket #20277, so this issue was closed while it was not resolved.

[ghost]

@dverkade I'm closing this one, as duplicate to this one -> #20277

[ChintanKaneriya]

Is this issue fixed yet?

I have tried the solution which was given by @paales but still, I am getting 404 while trying to download the image.