diff --git a/app/code/Magento/Shipping/Model/Carrier/AbstractCarrierOnline.php b/app/code/Magento/Shipping/Model/Carrier/AbstractCarrierOnline.php
index 27047ae46bf1f..0dadb0e243864 100644
--- a/app/code/Magento/Shipping/Model/Carrier/AbstractCarrierOnline.php
+++ b/app/code/Magento/Shipping/Model/Carrier/AbstractCarrierOnline.php
@@ -29,6 +29,14 @@ abstract class AbstractCarrierOnline extends AbstractCarrier
 
     const GUAM_REGION_CODE = 'GU';
 
+    const SPAIN_COUNTRY_ID = 'ES';
+
+    const CANARY_ISLANDS_COUNTRY_ID = 'IC';
+
+    const SANTA_CRUZ_DE_TENERIFE_REGION_ID = 'Santa Cruz de Tenerife';
+
+    const LAS_PALMAS_REGION_ID = 'Las Palmas';
+
     /**
      * Array of quotes
      *
diff --git a/app/code/Magento/Ups/Model/Carrier.php b/app/code/Magento/Ups/Model/Carrier.php
index 06f68db05398f..43efb6a91c01f 100644
--- a/app/code/Magento/Ups/Model/Carrier.php
+++ b/app/code/Magento/Ups/Model/Carrier.php
@@ -332,6 +332,14 @@ public function setRequest(RateRequest $request)
             $destCountry = self::GUAM_COUNTRY_ID;
         }
 
+        // For UPS, Las Palmas and Santa Cruz de Tenerife will be represented by Canary Islands country
+        if ($destCountry === self::SPAIN_COUNTRY_ID &&
+            ($request->getDestRegionCode() === self::LAS_PALMAS_REGION_ID
+                || $request->getDestRegionCode() === self::SANTA_CRUZ_DE_TENERIFE_REGION_ID)
+        ) {
+            $destCountry = self::CANARY_ISLANDS_COUNTRY_ID;
+        }
+
         $country = $this->_countryFactory->create()->load($destCountry);
         $rowRequest->setDestCountry($country->getData('iso2_code') ?: $destCountry);
 
@@ -1700,6 +1708,7 @@ public function getCustomizableContainerTypes()
 
     /**
      * Get delivery confirmation level based on origin/destination
+     *
      * Return null if delivery confirmation is not acceptable
      *
      * @param string|null $countyDestination