Updated issue templates

Author: mr-manuel

.github/ISSUE_TEMPLATE/bug_report.yml

@@ -21,7 +21,11 @@ body:
 
         * Please read the complete [changelog](https://github.com/mr-manuel/dbus-serialbattery/blob/master/CHANGELOG.md).
 
-        * Make sure to provide the logfiles in the correct format with a READABLE timestamp.
+        * Make sure to provide the logfiles in the correct format with a human READABLE timestamp by piping the output through `tai64nlocal` (just copy the WHOLE command in the documentation).
+
+          Wrong: `@4000000067d9220b2652dc14`
+
+          Correct: `2025-03-18 07:34:25.642964500`
 
   - type: textarea
     id: description
@@ -235,3 +239,21 @@ body:
     attributes:
       label: Any other information that may be helpful
       description: If you are using a USB hub, paste a link to it here. Leave empty, if you already said all.
+
+  - type: checkboxes
+    id: read_instructions
+    attributes:
+      label: Please confirm that you have completed the following steps before submitting your support request
+      options:
+        - label: 'I have carefully read all the instructions above including the descriptions.'
+          required: true
+        - label: 'I have tried the `nightly` build first, if I was not already using it. This means the logs I provide are from the `nightly` build.'
+          required: true
+        - label: 'I have rebooted at least once after I saw the issue.'
+          required: true
+        - label: 'I have read the complete [changelog](https://github.com/mr-manuel/dbus-serialbattery/blob/master/CHANGELOG.md).'
+          required: true
+        - label: 'I have provided the logfiles in the correct format with a human READABLE timestamp.'
+          required: true
+        - label: 'I have clicked all checkboxes because I did not read the instructions.'
+          required: false

.github/ISSUE_TEMPLATE/support_request.yml

@@ -21,7 +21,11 @@ body:
 
         * Please read the complete [changelog](https://github.com/mr-manuel/dbus-serialbattery/blob/master/CHANGELOG.md).
 
-        * Make sure to provide the logfiles in the correct format with a READABLE timestamp.
+        * Make sure to provide the logfiles in the correct format with a human READABLE timestamp by piping the output through `tai64nlocal` (just copy the WHOLE command in the documentation).
+
+          Wrong: `@4000000067d9220b2652dc14`
+
+          Correct: `2025-03-18 07:34:25.642964500`
 
   - type: textarea
     id: description
@@ -212,3 +216,21 @@ body:
     attributes:
       label: Any other information that may be helpful
       description: If you are using a USB hub, paste a link to it here. Leave empty, if you already said all.
+
+  - type: checkboxes
+    id: read_instructions
+    attributes:
+      label: Please confirm that you have completed the following steps before submitting your support request
+      options:
+        - label: 'I have carefully read all the instructions above including the descriptions.'
+          required: true
+        - label: 'I have tried the `nightly` build first, if I was not already using it. This means the logs I provide are from the `nightly` build.'
+          required: true
+        - label: 'I have rebooted at least once after I saw the issue.'
+          required: true
+        - label: 'I have read the complete [changelog](https://github.com/mr-manuel/dbus-serialbattery/blob/master/CHANGELOG.md).'
+          required: true
+        - label: 'I have provided the logfiles in the correct format with a human READABLE timestamp.'
+          required: true
+        - label: 'I have clicked all checkboxes because I did not read the instructions.'
+          required: false