Copilot Pro+ Subscription not Restored After Successful Payment: Existing Pro+ Customer #196853
Replies: 2 comments
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You've got to be joking right?!!?!?!? What kind of lame canned response is that??? You have paying customers that you're taking money from that are dependent on your service to work and you can't even tie their subscription to payments?!?!!?!?! Meanwhile, we're dead in the water and you're sending retarded canned messages?!?!?!?!?! You better snap into a slim jim and be all about the business of handling some business and RESTORE OUR SUBSCRIPTIONS!! |
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🏷️ Discussion Type
Bug
💬 Feature/Topic Area
Copilot in GitHub
Body
GitHub username: grooveasylum
I am an existing Copilot Pro+ subscriber, I am NOT a new user
My card had fraud, accordingly it was replaced, causing a billing lapse on May 23, 2026 here among other places...
My payment of $109.75 for usgae and $39 for my Pro+ subscription was successfully charged today on May 24, 2026 (Transaction ID: ch_3TaitgJFr6CCHwli1GSwMSUg)
My subscription status has NOT been restored despite the successful payment, so you have my money but I can't work and it's been half a day already!
Please restore my Copilot Pro+ license stat!
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