Request to update Langfuse Cloud account to latest version (currently on 3.122.0, need 3.134

[arpit-dgnf]

Describe your question

I have two Langfuse Cloud accounts running different versions:

Account 1: Langfuse 3.122.0 (needs update)
Account 2: Langfuse 3.134 (current version)
According to the documentation, Langfuse Cloud is automatically managed and updated by the Langfuse team.1 However, my first account appears to be behind by several versions.

Request:
Can you please update my Account 1 (running 3.122.0) to the latest version (3.134) to match my other account? I want to ensure I have access to the latest features, bug fixes, and security patches.

Account Details:

Account needing update: [[email protected]]
Current version: 3.122.0
Desired version: 3.134
Why I need the update:

Need feature parity across both accounts
Want to ensure I'm using the latest security patches
Some features/improvements in 3.134 that I need for my workflows
Additional Context:

Both accounts are on Langfuse Cloud (not self-hosted)
Account 2 is already on 3.134 and working well
No custom configurations that should prevent automatic updates
Is there a reason why Account 1 hasn't been automatically updated? Can you help expedite the update process?

Thank you!

Langfuse Cloud or Self-Hosted?

Langfuse Cloud

If Self-Hosted

No response

If Langfuse Cloud

No response

SDK and integration versions

No response

Pre-Submission Checklist

• I have checked for existing issues/discussions and consulted Langfuse AI.

[inkeep-ai-assistant[bot]]

You're correct that Langfuse Cloud is managed by the Langfuse team and should receive automatic updates.(1) The documentation confirms that updates within a major version are designed to be non-disruptive and automatically applied.(1)

However, the version discrepancy you're experiencing between your two accounts isn't something that can be resolved through the documentation or community support channels. Since both accounts are on Langfuse Cloud (not self-hosted), version management is handled entirely by the Langfuse team's infrastructure.

To get Account 1 updated from version 3.122.0 to 3.134:

You'll need to contact the Langfuse team directly through their support channels at https://langfuse.com/support.(2) They can investigate why your account hasn't received the automatic updates and expedite the upgrade process.

When reaching out, include:

• Your account email ([email protected])
• Current version (3.122.0)
• The fact that your other account is already on 3.134
• Any specific features from 3.134 you need access to

The Langfuse team will be able to check their deployment logs and update your account accordingly.

📚 Sources:

1. Upgrading a Self-Hosted Langfuse Deployment
2. Troubleshooting and FAQ

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Have another question? Just tag @inkeep.

[dahnny012]

i run into a similar issue on self host. Try clearing your cookies as its likely nextjs is caching the old client.