Nivbs/ciac 13013 quick actions (demisto#38979)

* Added first draft for Quick action: Create Issue in Jira

* Added first draft for Quick action: Create ServiceNow Ticket

* Fixing Items in JIRA quick action

* Adding Corrects Fields in Open Service Now Ticket

* Quick Action Slack Integration

* Quick Action MSFT Teams Integration

* re-format the ${issue} syntax after clarifications

* Adding Platform to pack_metadata.json

* Updating pack_metadata.json for all Packs, according to platform-content-support

* update supportsquickactions to higher scope
adding hidden to relevant quiack-action cmds

* Update slack to slackV3

* Remove deprecated arguments from JIRA cmd

* Update default Value in Jira

* Update Docker images versions

* Update Release notes for quick actions Packs

* Adding supports quick action for slack V3

* Change order of pre-defined options

* Change defaultValue to predefined

* Change pretty name for short_description in ServiceNowv2.yml

* Remove prettyname for non required params

* Update JiraV3.yml according to design changes

* Update MicrosoftTeams.yml according to design changes

* Update SlackV3.yml according to design changes

* Update ServiceNowv2.yml according to design changes

* Change from issue to alert keyword

* Fixes After demo: Remove user option from teams and slack. Remove defaultValue from Servicenow TicketType

* After Server fix - change from alert to issue keyword

* Update Packs/Slack/ReleaseNotes/3_5_11.md

Co-authored-by: ShirleyDenkberg <[email protected]>

* Update Packs/Slack/ReleaseNotes/3_5_11.md

Co-authored-by: ShirleyDenkberg <[email protected]>

* Update Packs/ServiceNow/ReleaseNotes/2_7_8.md

Co-authored-by: ShirleyDenkberg <[email protected]>

* Update Packs/ServiceNow/Integrations/ServiceNowv2/ServiceNowv2.yml

Co-authored-by: ShirleyDenkberg <[email protected]>

* Update Packs/Jira/Integrations/JiraV3/JiraV3.yml

Co-authored-by: ShirleyDenkberg <[email protected]>

* Update Packs/Jira/Integrations/JiraV3/JiraV3.yml

Co-authored-by: ShirleyDenkberg <[email protected]>

* Update Packs/Jira/ReleaseNotes/3_2_16.md

Co-authored-by: ShirleyDenkberg <[email protected]>

* Update Packs/MicrosoftTeams/ReleaseNotes/1_5_17.md

Co-authored-by: ShirleyDenkberg <[email protected]>

* Update Packs/MicrosoftTeams/ReleaseNotes/1_5_17.md

Co-authored-by: ShirleyDenkberg <[email protected]>

* Update Packs/ServiceNow/Integrations/ServiceNowv2/ServiceNowv2.yml

Co-authored-by: ShirleyDenkberg <[email protected]>

* Update Packs/MicrosoftTeams/ReleaseNotes/1_5_17.md

Co-authored-by: ShirleyDenkberg <[email protected]>

* Update Packs/MicrosoftTeams/ReleaseNotes/1_5_17.md

Co-authored-by: ShirleyDenkberg <[email protected]>

* Update Packs/ServiceNow/Integrations/ServiceNowv2/ServiceNowv2.yml

Co-authored-by: ShirleyDenkberg <[email protected]>

* Apply suggestions from code review

Co-authored-by: ShirleyDenkberg <[email protected]>

* Update release note file name

* Update description after pre commit notes

* Create 3_5_12.md

* Update Descriptions and params after product meeting

* Revert "Create 3_5_12.md"

This reverts commit 348e186.

* Because of ST failed - update description in commands

* batch_1 (demisto#39162)

* Adopt 'platform' MP to content packs #2 (demisto#39163)

* batch_2

* revert incorrect changes

* revert incorrect changes

* remove identity_threat

---------

Co-authored-by: darbel <[email protected]>

* Adopt 'platform' MP to content packs #3 (demisto#39164)

* batch_3

* remove identity_threat

---------

Co-authored-by: darbel <[email protected]>

* batch_4 (demisto#39165)

* Adopt 'platform' MP to content packs #6 (demisto#39167)

* batch_6

* revert incorrect changes

* batch_7 (demisto#39168)

* Adopt 'platform' MP to content packs #8 (demisto#39169)

* batch_8

* revert incorrect changes

* Update Packs/CommonScripts/pack_metadata.json

---------

Co-authored-by: Dean Arbel <[email protected]>

* Adopt 'platform' MP to content packs #9 (demisto#39170)

* batch_9

* revert quick actions

* revert incorrect changes

* revert incorrect changes

* batch_5 (demisto#39232)

* batch_10 (demisto#39171)

* batch_11 (demisto#39172)

* Adopt 'platform' MP to content packs #12 (demisto#39173)

* batch_12

* revert incorrect changes

* batch_13 (demisto#39174)

* Adopt 'platform' MP to content packs #14 (demisto#39175)

* batch_14

* revert incorrect changes

* Adopt 'platform' MP to content packs #15 (demisto#39176)

* batch_15

* Update Packs/FiltersAndTransformers/pack_metadata.json

---------

Co-authored-by: Dean Arbel <[email protected]>

* batch_16 (demisto#39177)

* batch_17 (demisto#39178)

* Adopt 'platform' MP to content packs #18 (demisto#39179)

* batch_18

* revert incorrect changes

* Adopt 'platform' MP to content packs #19 (demisto#39180)

* batch_19

* Update Packs/Jira/pack_metadata.json

---------

Co-authored-by: Dean Arbel <[email protected]>

* batch_20 (demisto#39181)

* Adopt 'platform' MP to content packs #21 (demisto#39182)

* batch_21

* revert incorrect changes

* remove identity_threat

---------

Co-authored-by: darbel <[email protected]>

* Adopt 'platform' MP to content packs #22 (demisto#39183)

* batch_22

* revert incorrect changes

* Update Packs/Office365AndAzureAuditLog/pack_metadata.json

---------

Co-authored-by: Dean Arbel <[email protected]>

* batch_24 (demisto#39185)

* Adopt 'platform' MP to content packs #25 (demisto#39186)

* batch_25

* Update Packs/PingIdentity/pack_metadata.json

* Update Packs/PrismaAccess/pack_metadata.json

---------

Co-authored-by: Dean Arbel <[email protected]>

* Adopt 'platform' MP to content packs #26 (demisto#39187)

* batch_26

* revert incorrect changes

* Adopt 'platform' MP to content packs #27 (demisto#39188)

* batch_27

* revert incorrect changes

* Adopt 'platform' MP to content packs #28 (demisto#39189)

* batch_28

* revert incorrect changes

* remove identity_threat

---------

Co-authored-by: darbel <[email protected]>

* Adopt 'platform' MP to content packs #29 (demisto#39190)

* batch_29

* revert incorrect changes

* Update Packs/Slack/pack_metadata.json

---------

Co-authored-by: Dean Arbel <[email protected]>

* batch_30 (demisto#39191)

* batch_31 (demisto#39192)

* Adopt 'platform' MP to content packs #32 (demisto#39193)

* batch_32

* Update Packs/Workday/pack_metadata.json

---------

Co-authored-by: Dean Arbel <[email protected]>

* batch_33 (demisto#39194)

* Adopt 'platform' MP to content packs #23 (demisto#39184)

* batch_23

* revert incorrect changes

* remove identity_threat

---------

Co-authored-by: darbel <[email protected]>

* fix json

* limit common scripts

* Revert "Merge branch 'test-platform-mp' into nivbs/CIAC-13013_Quick_Actions"

This reverts commit 78e897c, reversing
changes made to d2885a5.

* Update release notes before pre commit

* Update release notes before pre commit

* Update current version in pack_metadata.json

* Applying changes to adjust pre-commit tests

* Making sure that send slack message and send teams message dont run as one action

* Updating SlackV3_test.py to support new version

* Revert docker changes in slack and teams because of build not supporting new versions

* Revert slack test changes becuase docker versions were not updated

* Remove Unnecessary description in Teams

---------

Co-authored-by: ShirleyDenkberg <[email protected]>
Co-authored-by: Israel Lappe <[email protected]>
Co-authored-by: darbel <[email protected]>
Co-authored-by: barryyosi-panw <[email protected]>
Co-authored-by: barryyosi-panw <[email protected]>

Author: 5 people

Packs/Jira/Integrations/JiraV3/JiraV3.py

@@ -4525,6 +4525,7 @@ def main():  # pragma: no cover
         'jira-get-comments': get_comments_command,
         'jira-get-issue': get_issue_command,
         'jira-create-issue': create_issue_command,
+        'jira-create-issue-quick-action': create_issue_command,
         'jira-issue-assign': update_issue_assignee_command,
         'jira-edit-issue': edit_issue_command,
         'jira-delete-issue': delete_issue_command,

Packs/Jira/Integrations/JiraV3/JiraV3.yml

@@ -1745,6 +1745,65 @@ script:
     - contextPath: Jira.IssueField.Schema.configuration
       description: If the field is a custom field, the configuration of the field.
       type: Object
+  - arguments:
+    - description: 'A summary of the issue. Use issue fields as variables to enrich the text. Example: ${issue.name}.'
+      name: summary
+      prettyname: Summary
+      required: true
+    - description: The Jira project key where the issue will be created.
+      name: project_key
+      prettyname: Project Key
+      required: true
+    - description: 'Selects an issue type by name, for example: "Bug" or "Task".'
+      name: issue_type_name
+      prettyname: Issue Type
+      required: true
+    - description: 'A description of the issue. Use issue fields as variables to enrich the text. Example: ${issue.details}.'
+      name: description
+      prettyname: Description
+      required: true
+    - description: A CSV list of labels.
+      isArray: true
+      name: labels
+    - name: priority
+      description: Priority of the ticket.
+      predefined:
+      - 1 - High
+      - 2 - Medium
+      - 3 - Low
+    - description: The due date for the issue (in the format yyyy-mm-dd).
+      name: due_date
+    - description: The name of the assignee. Relevant for Jira Server only. If you are using Jira Cloud, provide the assignee_id argument instead. Use the jira-get-id-by-attribute command to get the user's name.
+      name: assignee
+    - description: The account ID of the assignee. Relevant for Jira Cloud only. Use the jira-get-id-by-attribute command to get the user's account ID.
+      name: assignee_id
+    - description: The account ID of the reporter. Relevant for Jira Cloud only. Use the jira-get-id-by-attribute command to get the user's account ID.
+      name: reporter_id
+    - description: The name of the of the reporter. Relevant for Jira Server only. Use reporter_id for Jira Cloud. Use the jira-get-id-by-attribute command to get the user's name.
+      name: reporter
+    - description: The parent issue key (if you're creating a sub-task).
+      name: parent_issue_key
+    - description: The parent issue ID (if you're creating a sub-task).
+      name: parent_issue_id
+    - description: A text field for describing the environment in which the issue occurred. For example environment="IE9 on Windows 7".
+      name: environment
+    - description: The security level of the issue. For example security="Anyone".
+      name: security
+    - description: The component names of the issue. For example components="component1,component2". When using a Jira OnPrem instance, the entered components must already exist.
+      isArray: true
+      name: components
+    description: Creates a new issue in Jira.
+    name: jira-create-issue-quick-action
+    prettyname: Create Jira Ticket
+    hidden: true
+    quickaction: true
+    outputs:
+      - contextPath: Ticket.Id
+        description: The ticket ID.
+        type: String
+      - contextPath: Ticket.Key
+        description: The ticket key.
+        type: String
   dockerimage: demisto/btfl-soup:1.0.1.2129515
   isfetch: true
   ismappable: true
@@ -1757,5 +1816,6 @@ script:
 tests:
 - JiraV3 Test
 defaultmapperin: classifier-mapper-incoming-JiraV3
+supportsquickactions: true
 defaultmapperout: JiraV3 Outgoing Mapper
 fromversion: 6.8.0

Packs/Jira/ReleaseNotes/3_2_17.md

@@ -0,0 +1,6 @@
+
+#### Integrations
+
+##### Atlassian Jira v3
+
+- Added support for **jira-create-issue-quick-action** command that creates a new issue in jira.

Packs/Jira/pack_metadata.json

@@ -2,7 +2,7 @@
     "name": "Atlassian Jira",
     "description": "Use the Jira integration to manage issues and create Cortex XSOAR incidents from Jira projects.",
     "support": "xsoar",
-    "currentVersion": "3.2.16",
+    "currentVersion": "3.2.17",
     "author": "Cortex XSOAR",
     "url": "https://www.paloaltonetworks.com/cortex",
     "email": "",

Packs/MicrosoftTeams/Integrations/MicrosoftTeams/MicrosoftTeams.py

@@ -143,6 +143,7 @@ class GraphPermissions(str, Enum):
     # Note: at the moment, the required permission names between credentials and auth code are the same.
     # Credentials require Application permissions while auth code requires delegated permissions
     'send-notification': [Perms.GROUPMEMBER_READ_ALL, Perms.CHANNEL_READBASIC_ALL],
+    'teams-send-notification-quick-action': [Perms.GROUPMEMBER_READ_ALL, Perms.CHANNEL_READBASIC_ALL],
     'mirror-investigation': [Perms.GROUPMEMBER_READ_ALL, Perms.CHANNEL_READBASIC_ALL, Perms.CHANNEL_CREATE,
                              Perms.CHANNEL_DELETE_ALL],
     'close-channel': [Perms.GROUPMEMBER_READ_ALL, Perms.CHANNEL_READBASIC_ALL, Perms.CHANNEL_DELETE_ALL],
@@ -3336,6 +3337,7 @@ def main():   # pragma: no cover
         'test-module': test_module,
         'long-running-execution': long_running_loop,
         'send-notification': send_message,
+        'teams-send-notification-quick-action': send_message,
         'mirror-investigation': mirror_investigation,
         'close-channel': close_channel,
         'microsoft-teams-integration-health': integration_health,

Packs/MicrosoftTeams/Integrations/MicrosoftTeams/MicrosoftTeams.yml

@@ -767,6 +767,25 @@ script:
         If your instance configuration involves a Cortex XSOAR engine, provide the engine's IP (or DNS name) and the port in use in the following format - `https://IP:port` or `http://IP:port`.
         For example - `https://my-engine.name:443`, `http://1.1.1.1:443`.   
       name: engine_url
+  - arguments:
+    - description: The channel to which to send messages. Supports only standard channels.
+      name: channel
+      prettyname: Channel
+      required: true
+    - description: 'The message to send to the channel. Use issue fields as variables to enrich the text. Example: “${issue.details}".'
+      name: message
+      prettyname: Message
+      required: true
+    description: |-
+      Sends a message to the specified teams.
+    name: teams-send-notification-quick-action
+    prettyname: Send Teams Message
+    hidden: true
+    quickaction: true
+    outputs:
+      - contextPath: MicrosoftTeams.Message.ID
+        description: ID of the message sent.
+        type: String
   dockerimage: demisto/teams:1.0.0.1860894
   longRunning: true
   longRunningPort: true
@@ -778,4 +797,5 @@ script:
   runonce: false
 tests:
 - Microsoft Teams - Test
+supportsquickactions: true
 fromversion: 5.0.0

Packs/MicrosoftTeams/ReleaseNotes/1_5_18.md

@@ -0,0 +1,7 @@
+
+#### Integrations
+
+##### Microsoft Teams
+
+- Added support for **teams-send-notification-quick-action** command that sends a message to the specified teams.
+

Packs/MicrosoftTeams/pack_metadata.json

@@ -2,7 +2,7 @@
     "name": "Microsoft Teams",
     "description": "Send messages and notifications to your team members.",
     "support": "xsoar",
-    "currentVersion": "1.5.17",
+    "currentVersion": "1.5.18",
     "author": "Cortex XSOAR",
     "url": "https://www.paloaltonetworks.com/cortex",
     "email": "",

Packs/ServiceNow/Integrations/ServiceNowv2/ServiceNowv2.py

@@ -3318,6 +3318,7 @@ def main():
             'servicenow-oauth-login': login_command,
             'servicenow-update-ticket': update_ticket_command,
             'servicenow-create-ticket': create_ticket_command,
+            'servicenow-create-ticket-quick-action': create_ticket_command,
             'servicenow-delete-ticket': delete_ticket_command,
             'servicenow-query-tickets': query_tickets_command,
             'servicenow-add-link': add_link_command,

Packs/ServiceNow/Integrations/ServiceNowv2/ServiceNowv2.yml

@@ -1683,14 +1683,218 @@ script:
       required: true
     description: Retrieves attachments from a ticket.
     name: servicenow-get-ticket-attachments
-  dockerimage: demisto/python3:3.11.10.116949
+  - arguments:
+    - description: 'Short description of the ticket. Use issue fields as variables to enrich the text. Example: “${issue.name}”.'
+      name: short_description
+      prettyname: Short Description
+      required: true
+    - auto: PREDEFINED
+      name: ticket_type
+      description: Ticket type.
+      prettyname: Ticket Type
+      predefined:
+        - incident
+        - problem
+        - change_request
+        - sc_request
+        - sc_task
+        - sc_req_item
+        - sn_si_incident
+        - std_change_template
+      required: true
+    - auto: PREDEFINED
+      description: Ticket urgency. You can either select from the predefined options or enter another value. For example, "Urgent" or "5".
+      name: urgency
+      predefined:
+        - 1 - High
+        - 2 - Medium
+        - 3 - Low
+    - auto: PREDEFINED
+      description: Ticket severity. You can select from the predefined options.
+      name: severity
+      prettyname: Severity
+      required: true
+      predefined:
+        - 1 - High
+        - 2 - Medium
+        - 3 - Low
+    - auto: PREDEFINED
+      description: Ticket impact.
+      name: impact
+      predefined:
+        - 1 - High
+        - 2 - Medium
+        - 3 - Low
+    - auto: PREDEFINED
+      description: Whether to set the ticket as Active. 
+      name: active
+      predefined:
+        - 'true'
+        - 'false'
+    - description: The ticket activity due date, in the format "2016-07-02 21:51:11".
+      name: activity_due
+    - description: List of users assigned to the ticket.
+      name: additional_assignee_list
+    - description: User assigned to the ticket.
+      name: assigned_to
+    - description: Category of the ticket.
+      name: category
+    - description: UID format.
+      name: caused_by
+    - description: Format type journal input.
+      name: comments
+    - description: Format type journal input.
+      name: comments_and_work_notes
+    - description: Company (UID format).
+      name: company
+    - description: Contact type.
+      name: contact_type
+    - description: Delivery plan (UID format).
+      name: delivery_plan
+    - description: 'Ticket description. Use issue fields as variables to enrich the text. Example: “${issue.details}”.'
+      name: description
+      prettyname: Description
+      required: true
+    - description: 'Ticket due date, in the format: YYYY-MM-DD HH:MM:SS.'
+      name: due_date
+    - description: 'Expected start date/time, in the format: YYYY-MM-DD HH:MM:SS.'
+      name: expected_start
+    - description: 'Follow up date/time, in the format: YYYY-MM-DD HH:MM:SS.'
+      name: follow_up
+    - description: UID format list (group).
+      name: group_list
+    - description: Location of the ticket.
+      name: location
+    - description: SLA of the ticket.
+      name: made_sla
+    - auto: PREDEFINED
+      description: Whether to be notified about this ticket. 
+      name: notify
+      predefined:
+        - '1'
+        - '0'
+    - description: Order number.
+      name: order
+    - description: UID Format.
+      name: parent
+    - description: UID Format.
+      name: parent_incident
+    - description: UID Format.
+      name: problem_id
+    - description: UID.
+      name: rfc
+    - description: 'SLA due date/time, in the format: YYYY-MM-DD HH:MM:SS.'
+      name: sla_due
+    - description: Ticket subcategory.
+      name: subcategory
+    - description: The sys_id of the group to assign.
+      name: assignment_group
+    - description: The number that represents the incident state.
+      name: incident_state
+    - description: Ticket number.
+      name: number
+    - auto: PREDEFINED
+      description: Priority of the ticket.
+      name: priority
+      predefined:
+        - 5 - Planning
+        - 4 - Low
+        - 3 - Moderate
+        - 2 - High
+        - 1 - Critical
+    - description: Template name to use as the basis to create new tickets.
+      name: template
+    - description: 'Custom (user defined) fields in the format: fieldname1=value;fieldname2=value; custom fields start with a "u_".'
+      name: custom_fields
+    - auto: PREDEFINED
+      defaultValue: normal
+      description: Type of Change Request ticket. 
+      name: change_type
+      predefined:
+        - normal
+        - standard
+        - emergency
+    - description: 'State of the ticket, for example: "Closed" or "7" or "7 - Closed".'
+      name: state
+    - description: 'Date/time the ticket was opened, in the format: YYYY-MM-DD HH:MM:SS.'
+      name: opened_at
+    - description: 'Additional fields in the format: fieldname1=value;fieldname2=value;.'
+      name: additional_fields
+    - auto: PREDEFINED
+      defaultValue: 'false'
+      description: Flag that indicates whether to set field values using the display value or the actual value. 'true' treats input values as the display value. 'false' treats input values as actual values. 
+      name: input_display_value
+      predefined:
+        - 'false'
+        - 'true'
+    - defaultValue: ;
+      description: The delimiter character to use as a separator for a list of fields in an argument for this command. 
+      name: fields_delimiter
+    - auto: PREDEFINED
+      description: Business criticality of the ticket.
+      name: business_criticality
+      predefined:
+        - 3 - Non-Critical
+        - 2 - High
+        - 1 - Critical
+    - description: Incident risk score.
+      name: risk_score
+    description: Creates new ServiceNow ticket.
+    name: servicenow-create-ticket-quick-action
+    prettyname: Create ServiceNow Ticket
+    hidden: true
+    quickaction: true
+    outputs:
+      - contextPath: ServiceNow.Ticket.ID
+        description: Ticket ID.
+        type: string
+      - contextPath: ServiceNow.Ticket.OpenedBy
+        description: Ticket opener ID.
+        type: string
+      - contextPath: ServiceNow.Ticket.CreatedOn
+        description: Ticket creation date.
+        type: date
+      - contextPath: ServiceNow.Ticket.Assignee
+        description: Ticket assignee ID.
+        type: string
+      - contextPath: ServiceNow.Ticket.State
+        description: Ticket state.
+        type: string
+      - contextPath: ServiceNow.Ticket.Summary
+        description: Ticket short summary.
+        type: string
+      - contextPath: ServiceNow.Ticket.Number
+        description: Ticket number.
+        type: string
+      - contextPath: ServiceNow.Ticket.Active
+        description: Ticket active.
+        type: boolean
+      - contextPath: ServiceNow.Ticket.AdditionalComments
+        description: Ticket comments.
+        type: string
+      - contextPath: ServiceNow.Ticket.Priority
+        description: Ticket priority.
+        type: string
+      - contextPath: ServiceNow.Ticket.OpenedAt
+        description: Ticket opening time.
+        type: date
+      - contextPath: ServiceNow.Ticket.ResolvedBy
+        description: Ticket resolver ID.
+        type: string
+      - contextPath: ServiceNow.Ticket.CloseCode
+        description: Ticket close code.
+        type: string
+
+  dockerimage: demisto/python3:3.12.8.1983910
   isfetch: true
   ismappable: true
   isremotesyncin: true
   isremotesyncout: true
   script: ''
   subtype: python3
   type: python
+
+supportsquickactions: true
 fromversion: 5.0.0
 tests:
 - servicenow_test_v2