-In the daily deluge of e-mails, forums, chat rooms, multiple messaging apps, all day, every day---personal and professional---how does an average human being maintain context across so many communication channels, especially in very complex orgs? Especially communication channels that are completely devoid of the rich cues and nuances of face-to-face communication. No wonder that *Zoom call fatigue* <sup>[[1]](https://scholar.google.com/scholar?hl=en&as_sdt=0%2C5&q=%22zoom+fatigue%22&btnG=)</sup> now seems to be a phenomenon that is getting academic attention. I can only imagine the plight of people who are forced to use terrible communication tools picked by management who do not understand or care for UX<sup>[[2]](https://zerodha.tech/blog/being-future-ready-with-common-sense/#8-the-tyranny-of-non-technical-tech-leaders)</sup>.
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