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[Bug]: knowledgebase upload failed #779

@annacegu

Description

@annacegu

Issue Category

AI Assistant (Ollama)

Bug Description

I tried to upload a pdf split into 4 parts into the knowledgebase. the first 2 parts were successfully uploaded (i can see them in the list) but the other two keep saying failed at 19% complete

Steps to Reproduce

  1. go to ai section
  2. go to knowledgebase
  3. upload pdf
  4. progress stays at 19% and status is failed

Expected Behavior

file to be part of the list at the bottom

Actual Behavior

stuck at 19% and status failed

N.O.M.A.D. Version

v1.30.3

Operating System

Ubuntu 24.04

Docker Version

No response

Do you have a dedicated GPU?

No

GPU Model (if applicable)

No response

System Specifications

Project NOMAD Debug Info

App Version: 1.30.3
Environment: production

System:
OS: Ubuntu 24.04.4 LTS
Hostname:
Kernel: 6.17.0-19-generic
Architecture: x64
Uptime: 22d 8h 12m

Hardware:
CPU: Core™ i7-8700K (12 cores)
RAM: 15.4 GB total, 3.8 GB used, 11.6 GB available
GPU: None detected
Disk: 468.4 GB, 45% used, NVME

Installed Services:
Information Library (nomad_kiwix_server): running
Education Platform (nomad_kolibri): running
AI Assistant (nomad_ollama): running
Notes (nomad_flatnotes): running
Data Tools (nomad_cyberchef): running

Internet Status: Online
Update Available: No (1.30.3 is latest)
Browser: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36 Edg/147.0.0.0

Service Status (if relevant)

No response

Relevant Logs

Browser Console Errors (if UI issue)

Screenshots

No response

Additional Context

No response

Pre-submission Checklist

  • I have searched for existing issues that might be related to this bug
  • I am running the latest version of Project N.O.M.A.D. (or have noted my version above)
  • I have redacted any personal or sensitive information from logs and screenshots
  • This issue is NOT related to running N.O.M.A.D. on an unsupported/non-Debian-based OS

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