Brackets crashes

[blk4rd]

Running: Windows 7
No extensions installed

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To go back a ways for context, I was having crash issues with Sprint 35 as a new release so I reverted to Sprint 33. This worked for some months until today when the program started crashing for unknown reasons. After two crashes, I upgraded to Sprint 36. The same problem persisted. I reloaded without extensions despite not having any installed, and still the program crashed.

It does not appear to crash on any particular event that I initiate, nor does it crash after a set amount of time open. Each time I have to use Task Manager to kill the program as the initial Windows Close Program alert only causes it to hang.

I have the error details that MS spits out once Brackets crashes, and the details associated with the hang after I initially attempt to Close Program if either of these will help.

Thanks.

[njx]

Hi @blk4rd - sorry you're experiencing this. Yes, any info you have about the crash would be helpful. A few other questions:

• Do you get a Windows crash dialog immediately, or do you see any other odd behavior before that dialog appears (e.g. the Brackets window turning blank)?
• Could you describe what operations you might have been doing when it crashed?
• Were you working on a folder that had a lot of files in it?

[njx]

Tentatively marking high priority for sprint 37, to @JeffryBooher to help investigate and possibly look at the error details from the OS.

[blk4rd]

On occasion I notice some slowing, but it is irregular at best. Just before I replied here, it crashed again. I was in another window testing a preview, and the instant I tabbed back to Brackets the Windows dialogue appeared saying Brackets had stopped responding.

The following is a copy/paste of the crash details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Brackets.exe
Application Version: 0.36.0.0
Application Timestamp: 52f21ab5
Fault Module Name: libcef.dll
Fault Module Version: 3.1547.1459.0
Fault Module Timestamp: 525cff02
Exception Code: 80000003
Exception Offset: 0080e8f0
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

[blk4rd]

To follow up with the most recent crash, I have also had the Windows dialogue appear saying Brackets has stopped responding even when my focus is in another window.

Edit:

Yet another crash, this one while working in the Brackets window. It was preceded by a few seconds of laggy behavior where the cursor would pause, then catch up, then pause, then immediately generate a Windows dialogue.

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Second edit:

I went the longest yet without a crash until I had a .js file active in Brackets. Once I double-clicked, there was an immediate lag, and within a minute Brackets had crashed again.

[JeffryBooher]

From what limited data there is, the crash occurs in CEF as a debugger trap yet no debugger is attached. This is the infamous security bail in Chromium that causes this and the WSOD.

@blk4rd do you notice this while working on a file (or files) or generally on any file? does it reproduce when creating a new file or only when opening files of certain sizes? Is it possible for you to send us the test project and the files you are editing at the time the crash occurs?

[blk4rd]

@JeffryBooher I just executed a specific test to further investigate .js files.

I again worked on various .php files, having no active .js file, without any noticeable problems.

I opened the same .js file, observed the same short lag, and then simply waited. After 10 minutes without Brackets hanging, I started editing the .js file. Within about 2 minutes the cursor lag came back and, in a new twist, started displaying pixelized apostrophes instead of what I had typed followed by an immediate Windows dialogue and Brackets crashing.

I can send the .js file that appears to consistently cause problems. What is the best way to do so?

Further, I will run the same test but with a different .js file.

[JeffryBooher]

Can you add the entire project as a repo on your github user account? Then send me a link to it so so i can clone it (or download the zip) and open the entire project in Brackets. The reason why this is beneficial is that all of the other files that are being scanned for codehints, indexed for quick open and other stats and data collected that contribute to memory usage and that's what we're looking at -- memory usage spiraling out of control.

[blk4rd]

Is it necessary to include everything that the root directory contains, or can I simply include the files I regularly work on? There is some sensitive material that I am not comfortable sharing within the directory, though the raw .php and .js files I am fine to share.

[JeffryBooher]

That's fine. Brackets doesn't try to index non js, css or html files as far as i know but include the php files that you can so I can try to replicate your scenario as best as possible.

[blk4rd]

Sorry for the late update. Here is the link. I do not have a private repository so my friend uploaded it for me. You have been added as a collaborator.

Thanks.

[JeffryBooher]

Playing with your project for most of the day just going back and forth between files. Was there a specific JS file that you noticed a problem? So far brackets hasn't cause me any trouble but I may not be making code changes like you were. I only see a few js files (mostly frameworks) so I'm not sure which files were causing you trouble.