Remote Control: session not connecting from mobile app

[haw-em]

Description

Remote Control session starts successfully in terminal but cannot connect from mobile device.

Environment

• Claude Code version: 2.1.58
• OS: macOS tahoe 26.3
• Plan: Max
• iOS: 26.2.1, 17pro
• App version 1.260223.2

Steps to reproduce

1. Run claude remote-control in terminal — session starts, QR code and URL are displayed
2. Scan QR code with phone — Claude app opens but does not connect to the session
3. Open the session URL in phone browser — same result, no connection
4. Check Sessions list in Claude app — remote session does not appear

Other troubleshooting:
-Have restarted both devices, logged in and out of both, am logged in to the same account on both, connected to internet, terminal open and active

Expected behaviour

Scanning QR code or opening session URL should connect to the active remote control session. Session should be visible in the app's sessions list.

Actual behaviour

• QR code scan opens the Claude app but nothing else happens — no session connection
• Session URL does not connect
• Session does not appear in the sessions list on the phone

[rh-adrian]

I second this. I am able to get it to work very intermittently. The first time I got it to work I logged out of the cli and back in. I coded for a few hours but then the app suddenly "refreshed" and the session disappeared. I could not get it back. I got it to work on safari but I had to log out and log back in as well.

[unichunk]

Experiencing a similar issue.

• Claude Code version: 2.1.59
• OS: Linux (Remote server via SSH)
• Phone: iPhone 12 Pro Max, Claude iOS app (latest)
• Plan: Max

Scanning the QR code from claude remote-control opens the Claude app
but shows the regular chat interface — not the Code/sessions view.
The remote session is not visible.

However, if I open claude.ai/code in Safari and then tap "Open in app",
the Code section loads correctly and I can see my sessions.
So the issue seems to be that the QR code deep link routes to regular
chat instead of the Code section of the app.

[pat-osit]

Remote Control session starts successfully in the CLI terminal and is accessible from the web browser and the desktop app, but the iOS mobile app does not connect to the session and does not display it in the sessions list. The app only shows the Code onboarding screen with a "Connect to GitHub" button — there is no option to join an existing Remote Control session.

iOS device: iPhone, iOS app version 1.260223.2 (latest, no updates available)
Desktop app: Working correctly — shows Remote Control session
Web browser: Working correctly — shows Remote Control session

QR code scan opens claude app - but opens a chat window not the remote session

[aguglie]

Seems like the "Connect to GitHub" screen is gating the page with the list of active remote sessions; i.e.: if you connect github than you'll see your active remote sessions

[pat-osit]

Seems like the "Connect to GitHub" screen is gating the page with the list of active remote sessions; i.e.: if you connect github than you'll see your active remote sessions

thanks that was actually the issue - even though i haven't conneccted github in web or the windows app either
after connecting github the remote session does display

[bhushan-nitish]

Facing the same issue. Max plan, macOS (Darwin 23.3.0), Claude Code CLI via npm-global install.

claude remote-control starts successfully and generates a link/QR code. When I open the link on my phone, it opens a normal claude.ai web chat thread instead of connecting to my local CLI session. No error — just a completely disconnected regular conversation.

[pat-osit]

Facing the same issue. Max plan, macOS (Darwin 23.3.0), Claude Code CLI via npm-global install.

claude remote-control starts successfully and generates a link/QR code. When I open the link on my phone, it opens a normal claude.ai web chat thread instead of connecting to my local CLI session. No error — just a completely disconnected regular conversation.

check if your claude code is linked to github on the phone or not, i had same issue but once i got rid of the 'connect to github' message then the remote sessions appeared

[jason20211010]

The Remote Control onboarding experience on the Claude iOS app is seriously broken. After scanning the QR code from claude remote-control, the app opens but the session simply doesn't appear anywhere. No error message, no prompt, no indication of what went wrong — just nothing.

If it weren't for Claude itself helping me find this GitHub issue thread, I would have had absolutely no idea how to resolve this. The fact that your own AI had to dig through community discussions to figure out a workaround for your own product's UX gap really says something about how undiscoverable this problem is.