500 error TIKTOK API - What is happening with the

[joris-cloud]

When calling the TikTok Research API to fetch videos or comments, I consistently receive error code 500 (internal_error) from TikTok’s servers.
Roughly 1 in 20–30 requests succeed with 200 OK, but the rest fail with 500. After a few successful requests, the API may fail with only 500 for hours.

Additional context
• Verified credentials and they are correct.
• Not exceeding daily quota.
• Tried lowering max_count (10, 20, 50, etc.), but the issue persists.
• Sometimes works for a few requests, then fails for long stretches.
• Issue occurs both locally and when tested via VCE.

[HikaruTakemoto]

I also can no longer retrieve the user.videos from the example below. This has been happening since a few days ago. Even after replacing the ms_token, I still cannot get it.

https://github.com/davidteather/TikTok-Api/blob/main/examples/user_example.py

As of yesterday, we can retrieve it again.