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Place Order button disabled after Terms and Condition validation failed with BrainTree Payment Gateway #14451

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aniruddhadeshpande opened this issue Mar 29, 2018 · 11 comments
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Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed

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@aniruddhadeshpande
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aniruddhadeshpande commented Mar 29, 2018

Preconditions

  1. Magento 2.2.2 CE
  2. PHP 7.0.22

Steps to reproduce

  1. Enable BrainTree payment gateway.
  2. Add item to cart. Login to customer account.
  3. Add credit card details in Payment form.
  4. Click on Place Order button without check in terms and condition box.
  5. Check in Terms and Condition checkbox.

Expected result

  1. Place Order button should be enabled after selecting checkbox.

Actual result

  1. Place Order button still disabled.

Please let me know quick fix.
checkout 3

@magento-engcom-team magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label Mar 29, 2018
@magento-engcom-team
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@aniruddhadeshpande , thank you for your report.
We were not able to reproduce this issue by following the steps you provided. Please provide more detailed steps to reproduce or try to reproduce this issue on a clean installation or latest release.

braintree

@aniruddhadeshpande
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@magento-engcom-team , Please enable Terms and Condition from admin panel. This issue is with Terms and Condition checkbox failed validation.

@aniruddhadeshpande
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aniruddhadeshpande commented Mar 30, 2018

Below suggestion from this ticket - #12900 could be useful? I have tried this solution but it was not helpful.
braintree place order button is disabled after failed validation issue 12900 magento magento2 1

@magento-engcom-team magento-engcom-team added Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed and removed Progress: needs update labels Apr 16, 2018
@ghost ghost self-assigned this Jul 30, 2018
@ghost
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ghost commented Jul 30, 2018

HI @aniruddhadeshpande , thank you for your report. I cannot reproduce, see attachments

@ghost ghost closed this as completed Jul 30, 2018
@ghost ghost reopened this Jul 30, 2018
@ghost
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ghost commented Jul 30, 2018

frame-47d

@killpond
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killpond commented Aug 1, 2018

@engcom-backlog-nazar You are not replicating correctly.

  1. Click "Place Order" before touching the T&C checkbox
  2. Get alerted about T&C's not being checked
  3. Check T&C's
  4. "Place Order" button remains disabled

This ticket mentions this was fixed in 2.2.x, but we can still replicate it on 2.2.3?
#12900

@ghost ghost removed the Progress: needs update label Aug 17, 2018
@ghost
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ghost commented Aug 17, 2018

Hi @aniruddhadeshpande thank you for you report. the fix for issue has already on 2.2-develop branch and 2.3-develop branch

@ghost ghost closed this as completed Aug 17, 2018
@granthony
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@engcom-backlog-nazar I am able to replicate this issue on a Magento 2.2.6 install. Can you please advise what commits were made to resolve it?

@pkisdar
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pkisdar commented Dec 15, 2018

Hi @aniruddhadeshpande thank you for you report. the fix for issue has already on 2.2-develop branch and 2.3-develop branch

I can confirm it's still a problem in 2.2.6.

@huykon
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huykon commented Jul 23, 2019

don't see any param attribute for magento 2 api of it?

@aholovan
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Hello @engcom-backlog-nazar,
It's pretty weird that ticket was closed because looks like it's still an issue even with 2.3.1 version. I've got the same behavior of the checkout button doing the same steps as described.
Sugested fix that in #12900 doesn't work when payment form defined correctly!
Please, take a look once more and recheck taking in account 4, 5 stepts carefully.
By my opinion, agreement's checkbox should have click function that will trigger some validation functionality that responsible for the ability of checkout.

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Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed
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