Magento 2.2.5 Order Email Confirmation is not working

[nilesh111091]

Order email confirmation and all sales emails are not working.
In Advanced > System > Mail sending settings ->
Disable Email Communications set to "No"
Also set host and username password and port details too. Still not working.

[magento-engcom-team]

Hi @nilesh111091. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

• Summary of the issue
• Information on your environment
• Steps to reproduce
• Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me {$VERSION} instance

where {$VERSION} is version tags (starting from 2.2.0+) or develop branches (2.2-develop +).
For more details, please, review the Magento Contributor Assistant documentation.

@nilesh111091 do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

• yes
• no

[nilesh111091]

My magento version is 2.2.5.

[MartinAarts]

I think this issue is related to #14952

[gwharton]

Looks like a third party smtp mail module is being used. Do the emails work if you disable the email module?

[ihor-sviziev]

Duplicate of #14952

[nilesh111091]

Dotmailer extension is conflicting with emails. Any solutions?

…

On Thu, 30 Aug 2018, 6:11 p.m. Ihor Sviziev, ***@***.***> wrote: Duplicate of #14952 <#14952> — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#17781 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AosSqTnmfxqGmxvohcCe9ygTQbYdoURjks5uV91sgaJpZM4WK8Fo> .

[jurpro]

Hello. I have the same issue on Magento 2.2.5
Result from sending email is : myusername@hosting something like [email protected] but I was set sender email address is [email protected]
Is there any fix ?
Thanks

[gwharton]

As a temprary workaround, until the long term fix is rolled out into Magento, provided you don't need/use Amazon payments, run the command

bin/magento module:disable Amazon_Core Amazon_Login Amazon_Payment

to disable the Amazon payments module. This will cause it to start working properly again.

[magento-engcom-team]

Hi @nilesh111091. Thank you for your report.
The issue has been fixed in #18471 by @gwharton in 2.3-develop branch
Related commit(s):

• ad50297e7bf4ea39db62f0969579a1ca8eb5f1a3
• e16ff74e4f5f24a4a2530b6aced6ef50032515e0
• 621d2cfeaf8e0a15e592cdc001c856385b3cbd83
• b6f9e48289119117df230b6578ac9ff3d69e4996
• 0dc85785e522e2be8c72dfeaee7e9f5054195034
• 122019c953037df74ef97245a42b274eae2e6639
• 193c6c2f6facf7276c1c8858d29ea3b847062ef5
• bd0aa57cc837918335015d051f08cf380dc186d0
• 523b0464966f81f1f01aa13073092bfddf363219
• 424929fe9aee1005601cc2c9c7ad0090741be723
• c32ca7a0d58cbc57276349b26eb5ecd38451fd2d
• e39ce7a3f2a7e6ee134cff9a097b7321756c32cf
• 99621b32f8c7d3d12f83db7e67f5f1c1ef3e7f31
• f171c9d6ab035439ffb6374ec14dd8d51123dcd2

The fix will be available with the upcoming 2.3.1 release.

[pratikhmehta]

The transportbuilderbystore class has already been deprecated in 2.3 and soon will be in 2.2.

This will also work in Magento 2.2.7

https://magento.stackexchange.com/a/257215/68619