X-Magento-Tags Header too long - Apache / PHP error 500 on category pages

[marvinhinz]

Preconditions (*)

1. Latest Magento 2.3.4 (Developer Mode)
2. A category containing many (simple) products (in this case about 2600)
3. No Varnish
4. Apache + PHP7.3-FPM (happens with 7.2 too)

Steps to reproduce (*)

It seems magento creates http headers that are too long for most or some apache configurations. For me it happens when visiting a category page with many products.

PHP error log:

[Fri Feb 21 09:20:55.678915 2020] [proxy_fcgi:error] [pid 13470:tid 140320488904448] [client XXXXX:53641] Premature end of script headers: index.php, referer: https://XXXXX/shop/catalog/category/view/id/3
[Fri Feb 21 09:20:55.678978 2020] [proxy_fcgi:error] [pid 13470:tid 140320488904448] [client XXXXX:53641] AH01070: Error parsing script headers, referer: https://XXXXX/shop/catalog/category/view/id/3
[Fri Feb 21 09:20:55.678984 2020] [proxy_fcgi:error] [pid 13470:tid 140320488904448] (22)Invalid argument: [client XXXXX:53641] AH01075: Error dispatching request to : , referer: https://XXXXX...

Expected result (*)

I can understand that these headers are important for caching, and the HTTP spec doesnt define a limit for header sizes.
But most servers do in fact implement a limit (around ~8k), so i think this is a bug that should be fixed. https://stackoverflow.com/questions/686217/maximum-on-http-header-values

Actual result (*)

In my specific case, the http response is cached by magento FPC, and returned to the client in:
magento/vendor/magento/framework/App/Http.php:122

The X-Magento-Tags heade size is 27kB. The content is made up of strings like this one: cat_p_2611,cat_p,cat_p_2584,cat_p_2585.

If i add the following in the row after, the page works again:
$this->_response->setHeader('X-Magento-Tags', "test");

[m2-assistant]

Hi @marvinhinz. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

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• Information on your environment
• Steps to reproduce
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Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.4-develop instance - upcoming 2.4.x release

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@marvinhinz do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?

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[hostep]

This is strongly related to #6401 and is probably a duplicate.
But I'll leave this ticket open for now, since it needs to be more in the spotlight and needs to get fixed sooner rather than later.

[navinbhudiya]

I also faced the same issue and its due to long headers...

[jonashrem]

I can confirm, this can still be an issue with Magento 2.4.0

[m2-assistant]

Hi @ihor-sviziev. Thank you for working on this issue.
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[ihor-sviziev]

Hi @marvinhinz,
Seems like issue was already fixed in #6401 and was already fixed in Magento 2.4.1.
Could you confirm that?

[xeontcs]

I can reproduce this in 2.3.5-p1

[ihor-sviziev]

In order to have fully functional fix for all cases - we should introduce some tags splitting mechanism. There was one trial to do that in #12831, but it wasn't finalized.
If someone interested in fixing this issue - please create PR with the same changes + fix the all requested changes in #12831 (review)

[stale]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed after 14 days if no further activity occurs. Is this issue still relevant? If so, what is blocking it? Is there anything you can do to help move it forward? Thank you for your contributions!

[JakobKjoller]

I have the same issue when getting large search results in Magento 2.4.1.

Is there a fix for it?

I tried the one in the description, and it worked.

[engcom-Bravo]

Seems to be fixed on the latest 2.4-develop.

Preconditions:
PHP7.4
Apache server
Developer Mode

Multiple Store views
Several Categories with more than 3000 products in it

Tested with Add Store Code to URL enabled and disabled

Manual steps:
Browsing the Storefront categories, Store views, Products pages
Browsing through the Categories in Admin Panel

Checking the var/log/apache2/ error logs

Result:
No error messages regarding headers

[tim-breitenstein-it]

@ihor-sviziev It´s only a workaround! But after all, better than a 503!

[tim-breitenstein-it]

I edited my comment because I accidentally copied the wrong line :(

[tim-breitenstein-it]

I do some logging and found a very large 'X-Magento-Tags' header entry:

2021-05-05T22:27:18+00:00 INFO (6): Magento\Framework\App\Http::launch - mb_strlen => 34932
2021-05-05T22:27:18+00:00 INFO (6): Magento\Framework\App\Http::launch - content => "cat_c,cat_c_9,cat_c_17,cat_c_4,cat_c_31,store,cms_b,02b97137ae98cf71582e5eef4d176cf4,navigation,cms_b_header_topbar_usps,cms_b_,cms_b_footer_usps,cms_b_footer_links_1,cms_b_footer_links_2,cms_b_footer_links_3,cms_b_footer_promo_partner,cms_b_footer-tax,cat_c_p_2,cat_p_5936,cat_p,cat_p_61027,cat_p_27504,cat_p_86784,cat_p_86663,cat_p_30964,cat_p_30963,cat_p_11796,cat_p_11792,cat_p_13396,cat_p_12075,cat_p_6866,cat_p_6280,cat_p_6281,cat_p_30097,cat_p_911,cat_p_55346,cat_p_55342,cat_p_16333,cat_p_11798,cat_p_16240,cat_p_16239,cat_p_15975,cat_p_11794,cat_p_16317,cat_p_27598,cat_p_13479,cat_p_13480,cat_p_13477,cat_p_13400,cat_p_13401,cat_p_13402,cat_p_11709,cat_p_13403,cat_p_11710,cat_p_13404,cat_p_11722,cat_p_13405,cat_p_13406,cat_p_11723,cat_p_13407,cat_p_13408,cat_p_13409,cat_p_13410,cat_p_11725,cat_p_13411,cat_p_13412,cat_p_13413,cat_p_13414,cat_p_13415,cat_p_13416,cat_p_13417,cat_p_11711,cat_p_13418,cat_p_59494,cat_p_59495,cat_p_59496,cat_p_59497,cat_p_59498,cat_p_59499,cat_p_59500,cat_p_59501,cat_p_59502,cat_p_59503,cat_p_59504,cat_p_59505,cat_p_59506,cat_p_59507,cat_p_59508,cat_p_27596,cat_p_27591,cat_p_13481,cat_p_13430,cat_p_13431,cat_p_13432,cat_p_11803,cat_p_13433,cat_p_59509,cat_p_59510,cat_p_59511,cat_p_59512,cat_p_59513,cat_p_59514,cat_p_59515,cat_p_59516,cat_p_59517,cat_p_59518,cat_p_59519,cat_p_59520,cat_p_59521,cat_p_59522,cat_p_59523,cat_p_26854,cat_p_26360,cat_p_26361,cat_p_26362,cat_p_26363,cat_p_26364,cat_p_26365,cat_p_26366,cat_p_26367,cat_p_26368,cat_p_26369,cat_p_26370,cat_p_26371,cat_p_26372,cat_p_26373,cat_p_26374,cat_p_26375,cat_p_26376,cat_p_26377,cat_p_26378,cat_p_26379,cat_p_26380,cat_p_26381,cat_p_26382,cat_p_26383,cat_p_26384,cat_p_26385,cat_p_26386,cat_p_26387,cat_p_26388,cat_p_26389,cat_p_26390,cat_p_26391,cat_p_26392,cat_p_26393,cat_p_26394,cat_p_26395,cat_p_26396,cat_p_26397,cat_p_26398,cat_p_26399,cat_p_26400,cat_p_26401,cat_p_26402,cat_p_26403,cat_p_26404,cat_p_26405,cat_p_26406,cat_p_26407,cat_p_26408,cat_p_26409,cat_p_26410,cat_p_26411,cat_p_26412,cat_p_26413,cat_p_26414,cat_p_26415,cat_p_26416,cat_p_26417,cat_p_26418,cat_p_26420,cat_p_26421,cat_p_26422,cat_p_26423,cat_p_26424,cat_p_26425,cat_p_26426,cat_p_26428,cat_p_26429,cat_p_26430,cat_p_26431,cat_p_26432,cat_p_26433,cat_p_26434,cat_p_26435,cat_p_26436,cat_p_26437,cat_p_26438,cat_p_26439,cat_p_26440,cat_p_26441,cat_p_26442,cat_p_26443,cat_p_26444,cat_p_26445,cat_p_26446,cat_p_26447,cat_p_26448,cat_p_26449,cat_p_26450,cat_p_26451,cat_p_26452,cat_p_26453,cat_p_26454,cat_p_26455,cat_p_26456,cat_p_26457,cat_p_26458,cat_p_26459,cat_p_26460,cat_p_26461,cat_p_26462,cat_p_26463,cat_p_26464,cat_p_26465,cat_p_26466,cat_p_26467,cat_p_26468,cat_p_26469,cat_p_26470,cat_p_26471,cat_p_26472,cat_p_26473,cat_p_26474,cat_p_26475,cat_p_26476,cat_p_26477,cat_p_26478,cat_p_26479,cat_p_26480,cat_p_26481,cat_p_26482,cat_p_26483,cat_p_26484,cat_p_26485,cat_p_26486,cat_p_26487,cat_p_26488,cat_p_26489,cat_p_26490,cat_p_26491,cat_p_26492,cat_p_26493,cat_p_26494,cat_p_26495,cat_p_26496,cat_p_26497,cat_p_26499,cat_p_26500,cat_p_26501,cat_p_26502,cat_p_26503,cat_p_26504,cat_p_26505,cat_p_26506,cat_p_26507,cat_p_26508,cat_p_26509,cat_p_26510,cat_p_26511,cat_p_26512,cat_p_26513,cat_p_26514,cat_p_26515,cat_p_26516,cat_p_26517,cat_p_26518,cat_p_26519,cat_p_26520,cat_p_26521,cat_p_26522,cat_p_26523,cat_p_26524,cat_p_26525,cat_p_26526,cat_p_26527,cat_p_26528,cat_p_26529,cat_p_26530,cat_p_26531,cat_p_26532,cat_p_26533,cat_p_26534,cat_p_26535,cat_p_26536,cat_p_26537,cat_p_26538,cat_p_26539,cat_p_26540,cat_p_26541,cat_p_26542,cat_p_26320,cat_p_26321,cat_p_26322,cat_p_26323,cat_p_26324,cat_p_26325,cat_p_26326,cat_p_26327,cat_p_26328,cat_p_26329,cat_p_26330,cat_p_26331,cat_p_26332,cat_p_26333,cat_p_26334,cat_p_26335,cat_p_26336,cat_p_26337,cat_p_26338,cat_p_26339,cat_p_26340,cat_p_26341,cat_p_26342,cat_p_26343,cat_p_26344,cat_p_26345,cat_p_26346,cat_p_26347,cat_p_26348,cat_p_26349,cat_p_26350,cat_p_26351,cat_p_26352,cat_p_26353,cat_p_26354,cat_p_26355,cat_p_26356,cat_p_26357,cat_p_26358,cat_p_26359,cat_p_26318,cat_p_25837,cat_p_25838,cat_p_25839,cat_p_25840,cat_p_25841,cat_p_25842,cat_p_25843,cat_p_25844,cat_p_25845,cat_p_25846,cat_p_25847,cat_p_25848,cat_p_25849,cat_p_25850,cat_p_25851,cat_p_25852,cat_p_25853,cat_p_25854,cat_p_25855,cat_p_25856,cat_p_25857,cat_p_25858,cat_p_25859,cat_p_25860,cat_p_25861,cat_p_25862,cat_p_25863,cat_p_25864,cat_p_25865,cat_p_25866,cat_p_25867,cat_p_25868,cat_p_25869,cat_p_25870,cat_p_25871,cat_p_25872,cat_p_25873,cat_p_25874,cat_p_25875,cat_p_25876,cat_p_25877,cat_p_25878,cat_p_25879,cat_p_25880,cat_p_25881,cat_p_25882,cat_p_25883,cat_p_25884,cat_p_25885,cat_p_25886,cat_p_25887,cat_p_25888,cat_p_25889,cat_p_25890,cat_p_25891,cat_p_25892,cat_p_25893,cat_p_25894,cat_p_25895,cat_p_25896,cat_p_25897,cat_p_25898,cat_p_25899,cat_p_25900,cat_p_25901,cat_p_25902,cat_p_25903,cat_p_25907,cat_p_25909,cat_p_25910,cat_p_25911,cat_p_25912,cat_p_25913,cat_p_25915,cat_p_25917,cat_p_25918,cat_p_25919,cat_p_25920,cat_p_25921,cat_p_25922,cat_p_25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[tim-breitenstein-it]

I think the problen are the Upsell Products, We have some products with over 400 Upsell Products. I am trying to limit this and check again.

[m2-assistant]

Hi @engcom-Alfa. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

  Details

  If the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

• 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

• 4. Verify that the issue is reproducible on 2.4-develop branch

  Details

  - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

• 5. Add label Issue: Confirmed once verification is complete.

• 6. Make sure that automatic system confirms that report has been added to the backlog.

[engcom-Delta]

Hi @marvinhinz,

Tried reproducing the issue on Magento 2.4 Develop. we are not able to reproduce the error, it works as expected.
Please find the attached snapshots for reference.

produced tags:

cat_c,cat_c_38,cat_c_20,cat_c_11,cat_c_3,cat_c_9,cat_c_37,store,cms_b,cms_b_1,cms_b_footer_links_block,cat_c_23,cat_c_p_23,FPC
cat_c,cat_c_38,cat_c_20,cat_c_11,cat_c_3,cat_c_9,cat_c_37,store,cms_b,cms_b_1,cms_b_footer_links_block,cat_c_13,cat_c_p_13,FPC
cat_c,cat_c_38,cat_c_20,cat_c_11,cat_c_3,cat_c_9,cat_c_37,store,cms_b,cms_b_1,cms_b_footer_links_block,cat_c_p_38,store_group,cms_b_7,cms_b_new-left-menu-block,cms_b_13,cms_b_new-block,cms_b_,cat_p_2003,cat_p,cat_p_1957,cat_p_1925,cat_p_1839,FPC

Kindly suggest how to make too lengthy tags to reproduce this issue.

[engcom-Delta]

There has no update from reporter and it has been 14 days. Hence closing the issue.
Kindly log a new issue if required or re-open the existing issue.

Thanks

[marvinhinz]

@engcom-Delta Please re-open this issue, it still persists in magento 2.4.2-p1. Will retest in latest magento, once we have updated the customer. It happens on catalogsearch result page with >1000 results.

Debug changes in magento/vendor/magento/framework/App/Http.php

Result:

We have a workaround for nginx, but the error happens in apache and we could not find a matching option.

[engcom-Delta]

Hi @ marvinhinz ,
Tried to reproduce it on Magento 2.4 Develop. in fact it is not reproducible with more than 2000 products. Please find the attached screenshots for reference.


Hence added label 'Needs Update'.

[m2-assistant]

Hi @engcom-Delta. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

  Details

  If the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

• 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

• 4. Verify that the issue is reproducible on 2.4-develop branch

  Details

  - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

• 5. Add label Issue: Confirmed once verification is complete.

• 6. Make sure that automatic system confirms that report has been added to the backlog.

[tim-breitenstein-it]

We only have this problem with simple porducts which are included in more than about 250 bundle products.

[marvinhinz]

@engcom-Delta could you try with catalogsearch results > 1000?

[engcom-Delta]

Hi @marvinhiz,
Yes, We tried with > 1000 products in catalog search but issue is not reproducible on Magento 2.4-Develop.
Please find the screenshots for reference.

[marvinhinz]

Okay thank you, it might be related with elasticsuite module. I'll try to reproduce and get back to you.

[engcom-Delta]

We have noticed that this issue has not been updated for 14 Days.
Hence we assume that this issue is fixed now, so we are closing it. Please raise a fresh ticket or reopen this ticket if you need more assistance on this.

[hostep]

@marvinhinz: did you ever figure this out, or have a workaround for this?

[usman786cs]

A bit late here but I got same error on my website.

After hours investigation I found that

Content-Security-Policy

Header size is above 8KBs where as it is limited to 8 in nginx and apache2.

For the solution, I removed all the duplicate and not needed CSP directives for custom module /etc/csp_whitelist.xml file and it worked for me.

Thanks!