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stradd opened this issue May 12, 2020 · 19 comments · Fixed by #28260
Closed

Frontend 3rd level of submenu not accessible #28198

stradd opened this issue May 12, 2020 · 19 comments · Fixed by #28260
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Area: Frontend Component: Catalog Fixed in 2.4.x The issue has been fixed in 2.4-develop branch Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development Priority: P3 May be fixed according to the position in the backlog. Progress: done Reported on 2.4.0 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Severity: S2 Major restrictions or short-term circumventions are required until a fix is available. Triage: Done Has been reviewed and prioritized during Triage with Product Managers

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@stradd
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stradd commented May 12, 2020

Preconditions (*)

  1. Magento 2.4-develop

Steps to reproduce (*)

  1. Install Magento 2.4-develop with sample data;
  2. Go to Catalog - Categories;
  3. Go to Women / Tops / Brass & Tanks;
  4. Ad a new subcategory (Test for example);
  5. Save;
  6. Go to Homepage;
  7. Main Menu -> Woman >Tops Brass & Tanks;

Expected result (*)

The new submenu is next to Brass & Tanks
Example 2nd level: Image link

Actual result (*)

The new submenu is at the top and cannot be reached.
Screenshot from 2020-05-18 15-29-21

Additional Information

Example: #28198 (comment)

@m2-assistant
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m2-assistant bot commented May 12, 2020

Hi @stradd. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • Summary of the issue
  • Information on your environment
  • Steps to reproduce
  • Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.4-develop instance - upcoming 2.4.x release

For more details, please, review the Magento Contributor Assistant documentation.

@stradd do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?

  • yes
  • no

@magento-engcom-team magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label May 12, 2020
@ajijshekh123 ajijshekh123 self-assigned this May 13, 2020
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m2-assistant bot commented May 13, 2020

Hi @ajijshekh123. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

    DetailsIf the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

  • 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

  • 4. Verify that the issue is reproducible on 2.4-develop branch

    Details- Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

  • 5. Add label Issue: Confirmed once verification is complete.

  • 6. Make sure that automatic system confirms that report has been added to the backlog.

@ajijshekh123
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@magento give me 2.4-develop instance

@magento-engcom-team
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Magento instance deployment temporary unavailable due to service maintenance.

@ajijshekh123
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@magento give me 2.4-develop instance

@magento-engcom-team
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Hi @ajijshekh123. Thank you for your request. I'm working on Magento 2.4-develop instance for you

@magento-engcom-team
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Hi @ajijshekh123, here is your Magento instance.
Admin access: https://i-28198-2-4-develop.instances.magento-community.engineering/admin_4dab
Login: 48c96a0a Password: 46247c1ed8bf
Instance will be terminated in up to 3 hours.

@ajijshekh123
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Hello @stradd,
This issue has been fixed in the latest Magento 2.4 instance. Please update your Magento version it will automatically fix the issue.

See attached screenshot:
SubMenu_HoverIssue

This issue is the same as the below issue.
#25589

Let me close this issue.

Thanks.

@ajijshekh123 ajijshekh123 added duplicate Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch labels May 15, 2020
@stradd
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stradd commented May 15, 2020

I'm not sure it's the same issue. The category is displayed, but at the top and is inaccessible.
sub2
Sub3
As can be seen in the picture, this is only the case with the third sub-level.

@ajijshekh123
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Right, @stradd,
I can't able to access the 3rd level category.
See attached the video:

MenuHoverIssue

Thanks.

@ajijshekh123 ajijshekh123 reopened this May 15, 2020
@ghost ghost unassigned ajijshekh123 May 15, 2020
@ajijshekh123 ajijshekh123 self-assigned this May 15, 2020
@ajijshekh123 ajijshekh123 added Area: Frontend Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch and removed Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Progress: ready for QA duplicate labels May 15, 2020
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m2-assistant bot commented May 18, 2020

Hi @engcom-Alfa. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

    DetailsIf the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

  • 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

  • 4. Verify that the issue is reproducible on 2.4-develop branch

    Details- Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

  • 5. Add label Issue: Confirmed once verification is complete.

  • 6. Make sure that automatic system confirms that report has been added to the backlog.

@engcom-Alfa
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The issue is reproducible on fresh 2.4-develop

Actual Result:
Screenshot from 2020-05-18 15-29-21

@engcom-Alfa engcom-Alfa added Severity: S3 Affects non-critical data or functionality and does not force users to employ a workaround. Component: Catalog Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed labels May 18, 2020
@ghost ghost unassigned engcom-Alfa May 18, 2020
@ghost ghost removed the Progress: ready for QA label May 18, 2020
@magento-engcom-team
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✅ Confirmed by @engcom-Alfa
Thank you for verifying the issue. Based on the provided information internal tickets MC-34375 were created

Issue Available: @engcom-Alfa, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

@magento-engcom-team magento-engcom-team added the Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development label May 18, 2020
@kishorenagalingam
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@magento I am working on this

@sdzhepa sdzhepa added Triage: Ready for Triage Issue is ready to me triaged with Product Manager Priority: P3 May be fixed according to the position in the backlog. Severity: S2 Major restrictions or short-term circumventions are required until a fix is available. Triage: Done Has been reviewed and prioritized during Triage with Product Managers and removed Severity: S3 Affects non-critical data or functionality and does not force users to employ a workaround. Triage: Ready for Triage Issue is ready to me triaged with Product Manager labels May 18, 2020
@magento-engcom-team magento-engcom-team added the Fixed in 2.4.x The issue has been fixed in 2.4-develop branch label Jun 12, 2020
@magento-engcom-team
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Labels
Area: Frontend Component: Catalog Fixed in 2.4.x The issue has been fixed in 2.4-develop branch Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development Priority: P3 May be fixed according to the position in the backlog. Progress: done Reported on 2.4.0 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Severity: S2 Major restrictions or short-term circumventions are required until a fix is available. Triage: Done Has been reviewed and prioritized during Triage with Product Managers
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