Null order in Print All Shipments guest page (Magento\Sales\Block\Order\PrintShipment.php)

[themystery404]

Preconditions (*)

1. Magento v2.3.4

Steps to reproduce (*)

1. Place an order as guest user and create shipment for it.
2. Go to http://example.com/sales/guest/shipment/order_id/123456/
3. Change tab on "Order Shipment".
4. Click on "Print All Shipment" link

Expected result (*)

1. All the shipments are printed without any errors

Actual result (*)

1. All the shipments are printed, but an error with following message is generated:

[04-May-2020 21:27:20 UTC] PHP Fatal error: Uncaught Error: Call to a member function getRealOrderId() on null in /magento2/vendor/magento/module-sales/Block/Order/PrintOrder/Shipment.php:98

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Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @themystery404. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

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• Information on your environment
• Steps to reproduce
• Expected and actual results

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@magento give me 2.4-develop instance - upcoming 2.4.x release

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Please, add a comment to assign the issue: @magento I am working on this

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[m2-assistant]

Hi @swathishs. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

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[swathishs]

@magento give me 2.4-develop instance

[magento-engcom-team]

Hi @swathishs. Thank you for your request. I'm working on Magento 2.4-develop instance for you

[magento-engcom-team]

Hi @swathishs, here is your Magento instance.
Admin access: https://i-28861-2-4-develop.instances.magento-community.engineering/admin_2b00
Login: 1a890239 Password: c00b075abafb
Instance will be terminated in up to 3 hours.

[swathishs]

Hi, @themystery404 : Could you please let me know how to recreate the issue. So that I can able to recreate the issue.

I tried to recreate with these steps:

1. Place an order as a guest user
2. Go to admin
3. Click on sales- order
4. In order to click on the shipment
5. Sales- shipment
6. Click on print.

Attachments:

1. Shipment:
   

2. Able to print shipment:
   

[swathishs]

Duplicate of ##9830

[themystery404]

@swathishs it's not duplicate - it's the same issue, but for not registered user in the guest page http://example.com/sales/guest/shipment/order_id/123456/

Shipment is printing, but in your logs you can see an error PHP Fatal.

Try to print your shipment for not registered user from storefront

[swathishs]

@magento give me 2.4-develop instance

[magento-engcom-team]

Hi @swathishs. Thank you for your request. I'm working on Magento 2.4-develop instance for you

[magento-engcom-team]

Hi @swathishs, here is your Magento instance.
Admin access: https://i-28861-2-4-develop.instances.magento-community.engineering/admin_d7cc
Login: c9cf5d5b Password: 03c4fa23c05e
Instance will be terminated in up to 3 hours.

[sdzhepa]

@magento give me 2.4-develop instance

[magento-engcom-team]

Hi @sdzhepa. Thank you for your request. I'm working on Magento 2.4-develop instance for you

[magento-engcom-team]

Hi @sdzhepa, here is your Magento instance.
Admin access: https://i-28861-2-4-develop.instances.magento-community.engineering/admin_40d3
Login: 7c77698e Password: d8a5f62c9535
Instance will be terminated in up to 3 hours.

[sdzhepa]

Hello @themystery404
fyi: @swnsma

I am also not able to reproduce this on the lates 2.4-develop code.
It seems the issue was already fixed and we can close this report and related PR

Precondition

• create simple product
• place order with this simple product on Storefront as Guest Customer(e.g. Order id 000000001)
• Go to Admin Panel and create Shippment for this order

Steps

1. Go to Storefront as a Guest
2. Scroll down to the footer and click Order and Returns link (url example : https://magento/sales/guest/form/ )
3. Fill "Order ID", "Billing Last Name", "Find Order By = Email" and "Email"
4. Click "Continue"
5. Result: Order details page is opened, URL: https://magento/sales/guest/shipment/order_id/81/
6. Click to open Order Shipments tab
7. Click all links related to print PDF and save docs:
   -- Print All Shipments
   -- Print Shipment
   -- Print Order

Results:

• All PDFs were saved with correct data
• there is no PHP Fatal error: Uncaught Error: Call to a member function getRealOrderId() in system.log and exception.log