Importing Products Not Working

[lookinglavish]

After I check my data product data ( with no errors) I click on the import button to add/update. The screen blurs and the rotator hangs up with no response. No products are loaded. Does anyone have an idea on how to fix this?

Thanks,

Rob

[katmoon]

Hi Rob,

Are the any errors in the browser console, Magento var/log folder or in `error_log'?

Could you

• clear browser cache
• clear Magento cache rm -rf var/* pub/static/*
  and recheck if the problem persists?

Thanks, Kateryna.

[lookinglavish]

No errors in Magento. When I check the file it states that "File is
valid!" and is ready for import. When I click on import that's when I
get the spinning dial that says "please wait...". I did clear my cache
on all levels. It seems once I updated to 2.0.2 I'm getting this issue.

Thanks!

On 2/1/16 4:44 AM, Kateryna Muntianu wrote:

Hi Rob,

Are the any errors in the browser console, Magento |var/log| folder or
in `error_log'?

Could you

• clear browser cache
• clear Magento cache |rm -rf var/* pub/static/*| and recheck if the
  problem persists?

Thanks, Kateryna.

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Reply to this email directly or view it on GitHub
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Rob Culotta
Administrator
Looking Lavish
Phone: (877)750-7337
Email: [email protected]
Web: lookinglavish.com

[Elamguil]

Same error I too got in magento version 2.0.2.
" When I check the file it states that "File is
valid!" and is ready for import. When I click on import that's when I
get the spinning dial that says "please wait...". I did clear my cache
on all levels. It seems once I updated to 2.0.2 I'm getting this issue."

Any one can help?

Thanks.

[bh-ref]

I am on 2.0.2 as well. I cleared the cache and redeployed the static view files. The spinning dial keeps saying "please wait...". The chrome dev tool console says
POST https://example.com/admin/admin/import/validate/?form_key=YEihyJp6HMl8S2dM 500 (Internal Server Error)

[fhennessy]

I am on 2.0.2, and I am able to get past the spinning dial but I keep getting the error code " Imported resource (image) could not be downloaded from external resource due to timeout or access permissions in rows...", but the rest of the product information imports successfully. I checked all server permissions, cleared cache, verified image labels..Any help?

[asemenenko]

Hi @fhennessy, please check a read/write permissions to pub/media/import and var/import

[palamar]

According to contributor guide, tickets without response for two weeks should be closed.
Please feel free to reopen if it's needed.