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Area: CatalogComponent: CatalogIssue: ConfirmedGate 3 Passed. Manual verification of the issue completed. Issue is confirmedGate 3 Passed. Manual verification of the issue completed. Issue is confirmedPriority: P2A defect with this priority could have functionality issues which are not to expectations.A defect with this priority could have functionality issues which are not to expectations.Reported on 2.4.7-p6Indicates original Magento version for the Issue report.Indicates original Magento version for the Issue report.Reproduced on 2.4.xThe issue has been reproduced on latest 2.4-develop branchThe issue has been reproduced on latest 2.4-develop branch
Description
Preconditions and environment
- Magento 2.4.7-p6
- ElasticSearch 8
Steps to reproduce
- Navigate to Product Category (e.g. https://magento2-demo.magebit.com/collections/yoga-new.html ), move to 2nd page ( https://magento2-demo.magebit.com/collections/yoga-new.html?p=2 )
- Change
?p=2
to?p=-2
Expected result
- Expected to hit HTTP 302 redirect to 1st page of results,
- Expected to not see the Exception Log entry related to the occurrence (it's not application error, but User Input is out of supported range)
Actual result
- "We can't find products matching the selection" on the storefront
- Exception log
[2025-07-18T08:51:57.205541+00:00] .CRITICAL: Elasticsearch\Common\Exceptions\BadRequest400Exception: {"error":{"root_cause":[{"type":"illegal_argument_exception","reason":"numHits must be > 0; please use TotalHitCountCollector if you just need the total hit count"}],"type":"search_phase_execution_exception","reason":"all shards failed","phase":"query","grouped":true,"failed_shards":[{"shard":0,"index":"local__product_1_v3","node":"6QGS43UJRPuMWbWoEdD4vA","reason":{"type":"illegal_argument_exception","reason":"numHits must be > 0; please use TotalHitCountCollector if you just need the total hit count"}}],"caused_by":{"type":"illegal_argument_exception","reason":"numHits must be > 0; please use TotalHitCountCollector if you just need the total hit count","caused_by":{"type":"illegal_argument_exception","reason":"numHits must be > 0; please use TotalHitCountCollector if you just need the total hit count"}}},"status":400} in /var/www/html/vendor/elasticsearch/elasticsearch/src/Elasticsearch/Connections/Connection.php:693
Additional information
No response
Release note
No response
Triage and priority
- Severity: S0 - Affects critical data or functionality and leaves users without workaround.
- Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
- Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
- Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
- Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
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Labels
Area: CatalogComponent: CatalogIssue: ConfirmedGate 3 Passed. Manual verification of the issue completed. Issue is confirmedGate 3 Passed. Manual verification of the issue completed. Issue is confirmedPriority: P2A defect with this priority could have functionality issues which are not to expectations.A defect with this priority could have functionality issues which are not to expectations.Reported on 2.4.7-p6Indicates original Magento version for the Issue report.Indicates original Magento version for the Issue report.Reproduced on 2.4.xThe issue has been reproduced on latest 2.4-develop branchThe issue has been reproduced on latest 2.4-develop branch
Type
Projects
Status
Ready for Development