Free shipping coupon not working with Table Rates shipping - Sorry, no quotes are available for this order.

[gabriel-sf]

The shopping cart I am working has its shipping based on the shipping table rate.
This is working perfectly fine by itself.
The problem happens when we have a coupon code created to provide free shipping.

Coupon details
Coupon Code: FREESHIP
Enabled from/To: 01/01/2016 - 01/01/2022
Apply: Percent of product price discount
Discount Amount: 0
Discard subsequent rules: YES
Apply to Shipping Amount: YES
Free Shipping: For Shipment with matching items

When I apply a coupon, the shipping does not work and returns a Sorry, no quotes are available for this order.

Preconditions

1. Magento 2.1.3
2. MySQL

Steps to reproduce

1. Add products to the shopping cart
2. Go to checkout
3. Get shipping price correctly.
4. Apply coupon for FREESHIP
5. Get Sorry, no quotes are available for this order. in the shipping instead of updating the pricing total to reduce the amount of the shipping

Thanks for your help.

Cheers,
Gabriel

[EricSeastrand]

I'm encountering this same issue on Magento 1.9.3.1. I realize this is the Magento 2.x GitHub; only commenting in hopes that this may help to diagnose and debug the issue.

[janmech]

I encountered a similar problem in Magento 2.1.5:

• Coupon: x% discount on product price and shipping when product is in a certain category (in this case called "DISCOUNT")
• Shipping Method: Table Rate
  Discount coupons were either rejected (when shipping amount was 0) or Discount was not applied on shipping costs (when shipping amount was > 0).

It appears to be a bug in Magento: The error occurs if the category used to filter the "Action" of the cart price rule is either a Root Category or too deep down in the hierarchy.

My Solution:

• Delete Cart Price Rule
• Move the "Filter Category - in my case "DISCOUNT" one level under the default root category
• Re-create the shopping cart rule.

[gabriel-sf]

@veloraven Do you have any update on this issue? It seems that whenever the Table Rate shipping is implemented it interferes with other coupons / shipping methods.

Any way we can solve this?

[veloraven]

@gabriel-sf is this issue still actual?
We were not able to reproduce it on the latest version.

[gabriel-sf]

@veloraven I haven't implemented the latest version version yet. I will be able to do this in a few weeks given we are about to launch. Will update once this is ready

[smoskaluk]

Internal ticket created MAGETWO-69940