How long will it take for my Education Benefits to be Reinstated

[LukeFrankio]

Hi everyone,

Recently, my account was flagged as spammy for reasons unknown to me. The flag appears to have been removed a few hours after I opened a support ticket, but no message was left in the ticket. However, my education benefits have not yet been reinstated. Before the flagging, the status showed “Coupon Applied,” but now it simply says “Approved.”
When I visit the Student Developer Pack website, it still shows that my application is being processed—even though I had already been using some of the benefits. I'm wondering how long it will take for my benefits to be reinstated, or if I’ll need to submit a new application or take further action.

[davevad93]

Hi @LukeFrankio,

I've noticed that you don't have the PRO badge. However, if your benefits have been revoked, your status should change to "Revoked" or you should be able to reapply by clicking "Start an application" or "Reverify your application" depending on the situation.

Verified students have the application button disabled, so if your button to reapply is enabled, it means you lost your benefits and need to re-verify your student status by submitting another application.

[LukeFrankio]

It says approved and when I click start an application it redirects me to the pricing page.

[davevad93]

@LukeFrankio go to your payment information settings, If your benefits are still available, you should see something similar to the screenshot below:

Otherwise, it means that you have lost access to them. Being redirected to the pricing page may indicate that you've been temporarily restricted from reapplying, in which case you'll need to wait a few days or contact support by opening a ticket here, select "Other" and explain your problem.

[LukeFrankio]

Seems I've lost access to them, I'll wait a day and if that doesn't work contact support, thank you.