need account recovery

[brainwane]

Guys, I currently can't log in to my PyPI account because for some reason, my TOTP codes aren't being accepted. If I had recovery codes, I'd be good, but I'm currently locked out of my account. I maintain a popular open-source project so this is kind of a problem. Besides implementing recovery codes, can anyone help me regain control of my account?

Originally posted by @cool-RR in #5800 (comment)

[brainwane]

@cool-RR thanks for the heads-up and sorry that we haven't received support or funding yet to implement recovery codes! Making a new support ticket here so one of us can help you.

[brainwane]

@cool-RR what is your PyPI.org username?

[cool-RR]

It's coolRR. Thanks!

[ewdurbin]

hi @cool-RR, please email [redacted]. ensure that you're sending the email from the primary verified email address associated with your PyPI account.

[ewdurbin]

project ownership verified for three projects owned by the PyPI user. totp disabled and password reset issued.

[cool-RR]

Thank you Ernest and Sumana!

…

On Fri, Sep 13, 2019 at 8:16 PM Ernest W. Durbin III < ***@***.***> wrote: Closed #6630 <#6630>. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#6630>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AAAN3SUPDDWEECWGLEJGV2DQJPDE5ANCNFSM4IWRXAAA> .