Running a split phase configured pair of Multis, I entered the grid limit, in amps. In my case, it's 50. Used the "US" setting for AC voltage. As a consequence, the ESS max was set up to be 6000 watts.
By entering 100 amps (although inaccurate), I was able to set the expected maximum of 12000 watts. It may be possible that selecting "EU" rather than "US" would have been more appropriate, since the system is 240V between the two legs.