Skip to content

Overactive background noise suppression/cancellation for iPhone 13 speakerphone #5553

Closed
@Tursko

Description

@Tursko
  • I have searched open and closed issues for duplicates
  • I am submitting a bug report for existing functionality that does not work as intended
  • This isn't a feature request or a discussion topic

Bug description

On an iPhone 13 there seems to be overactive background noise suppression/cancellation on the speaking voice to the receiver.
I am re-creating this report since it was closed by stale bot #5452

Steps to reproduce

  • Make a call from an Android to the iPhone, the iPhone needs to be on speaker phone mode, the Android can be speaker or headset, it does not matter
  • If the iPhone user switches to a headset then their audio will sound perfect to the Android user
  • OR, if the Android user mutes their microphone then the iPhone user on speakerphone will also have perfect audio when they speak.

Actual result: iPhone microphone is getting actively noise cancelled and voice gets cut off. This happens anytime audio comes through.

Expected result: Voice doesn't get cut off.

Screenshots

Device info

Device: iPhone 13

iOS version: X.Y.Z

Signal version: Z.Y

Link to debug log

I have a Pixel 7, the recipient has an iPhone 13 (brand new). When they talk (on speaker) their microphone constantly gets cancelled. I have to ask them to repeat a lot. Once they put in their Airpods we don't see any issues.

Debug log from the iPhone.
https://debuglogs.org/ios/6.11.0/64f44dba2d5cf3ec75ae76b6878247aae6ab88b6419a08c098829a0bec0f0b98.zip

Debug from the Pixel.
https://debuglogs.org/android/6.11.7/5c33d65e64edce9616bf6c65047237d3cb4f1f5ee959ef22486d5772fc553ca4

Metadata

Metadata

Assignees

No one assigned

    Labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions