Windows Beta: Failed to connect to Remote SSH host

[kczx3]

Summary

Error sometimes when connecting to remote SSH host.

Description

Steps to trigger the problem:

1. Open folder on remote

Expected Behavior: The folder should open without error.
Actual Behavior:
Error is displaying stating "Failed to connect" and log file contains the following:

error sending request for url (https://zed.dev/api/releases/latest?asset=zed-remote-server&os=linux&arch=x86_64&nightly=1)

I can confirm from the SSH logs on the server that the SSH connection is successfully getting established.

Similar error when trying to check for updates from the editor (which seemingly is being done locally versus the previous error that may be done remotely):

2025-09-25T11:27:50-04:00 INFO [auto_update] Auto Update: checking for updates
2025-09-25T11:28:00-04:00 ERROR [auto_update] auto-update failed: error:error sending request for url (https://zed.dev/api/releases/latest?asset=zed&os=windows&arch=x86_64&nightly=1)

Caused by:
0: client error (Connect)
1: operation timed out

What's odd is that I received a similar error last night when first installing and attempting to connect to my remote host. But then this morning it worked fine for a while as I was trying things out and between numerous restarts of the editor/workspace. Everything that I've tried manually shows that I can hit that URL just fine so unsure of what the problem may be.

Zed Version and System Specs

Zed: v0.207.0 (Zed Nightly 3c5e683)
OS: Windows 10.0.22631
Memory: 31.7 GiB
Architecture: x86_64
GPU: Intel(R) Iris(R) Xe Graphics || Intel Corporation || 31.0.101.5382

[kczx3]

Oddly enough, setting my proxy (sadly including credentials) in the settings has gotten this working again.

[maxbrunsfeld]

We don't intend for you to have to put credentials in your settings. How are you authenticating with the server that you're connecting to? What type of proxy are you using?

[kczx3]

The problem I'm having is that I am unable to accurately describe the issue because as far as I can tell it is occurring sporadically. For example, this morning I opened Zed and it connected to my SSH target fine. I then opened my settings and removed the proxy configuration entirely. Closed the window that had the settings. Then executed the "Workspace: reload" command on the remote SSH window and it re-connected fine (seemingly without the proxy config). But again, other weird things occur such as the check for update fails with the following in the log:

2025-09-26T09:17:31-04:00 INFO [zed::zed] Using GPU: GpuSpecs { is_software_emulated: false, device_name: "Intel(R) Iris(R) Xe Graphics", driver_name: "Intel Corporation", driver_info: "31.0.101.5382" }
2025-09-26T09:17:31-04:00 ERROR [agent2::agent] Failed to authenticate provider: Amazon Bedrock: Element not found. (0x80070490)
2025-09-26T09:17:33-04:00 INFO [auto_update] Auto Update: checking for updates
2025-09-26T09:17:43-04:00 ERROR [auto_update] auto-update failed: error:error sending request for url (https://zed-nightly-host.nyc3.digitaloceanspaces.com/nightly/zed_editor_installer_x86_64.exe?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=DO0024BKKDAMB3MYP3DP%2F20250926%2Fnyc3%2Fs3%2Faws4_request&X-Amz-Date=20250926T131720Z&X-Amz-Expires=600&X-Amz-Signature=1b97927cb09a45f1ebc8e3367ba38d08a1afbf0a580b049d0cfa768eb13a7c7f&X-Amz-SignedHeaders=host&x-id=GetObject)

Caused by:
0: client error (Connect)
1: operation timed out

Additionally, none of the language servers will install. I've tried for quite a while to properly set NODE_EXTRA_CA_CERTS and none of the certs that I put in there seem to work. I think it has to be our proxy's cert which I extracted with openssl but the logs continue to show an error due to a self-signed certificate.

I apologize for such a disjointed issue/discussion but its hard for me to separate these out into distinct parts.

[franciskafyi]

We'll take a closer look. We appreciate the detail.

Additionally, none of the language servers will install.

Which have you tried installing so far?