Can not print order invoice since upgrade to 2.4.7

[AndeeKnitsLTD]

Preconditions and environment

Magento 2.4.7

Upgraded from 2.4.6p5 and invoice print function creates critical error.
Clean install of 2.4.7 transferred data from original website and invoice print function creates critical error

Steps to reproduce

1. Navigate to admin / sales / orders / view (any) order / invoices / print

Expected result

Invoice PDF for printing

Actual result

An error has happened during application run. See exception log for details.

Additional information

[2024-05-01T08:45:30.322327+00:00] main.CRITICAL: Error: Call to undefined function Magento\Framework\File\Pdf\ImageResource\tmpfile() in /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/File/Pdf/ImageResource/ImageFactory.php:69
Stack trace:
#0 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/File/Pdf/ImageResource/ImageFactory.php(49): Magento\Framework\File\Pdf\ImageResource\ImageFactory->createTemporaryFileAndPutContent()
#1 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/File/Pdf/Image.php(37): Magento\Framework\File\Pdf\ImageResource\ImageFactory->factory()
#2 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/module-sales/Model/Order/Pdf/AbstractPdf.php(291): Magento\Framework\File\Pdf\Image->imageWithPathAdvanced()
#3 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/module-sales/Model/Order/Pdf/Invoice.php(140): Magento\Sales\Model\Order\Pdf\AbstractPdf->insertLogo()
#4 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/module-sales/Controller/Adminhtml/Invoice/AbstractInvoice/Pdfinvoices.php(78): Magento\Sales\Model\Order\Pdf\Invoice->getPdf()
#5 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/module-sales/Controller/Adminhtml/Order/AbstractMassAction.php(62): Magento\Sales\Controller\Adminhtml\Invoice\AbstractInvoice\Pdfinvoices->massAction()
#6 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Sales\Controller\Adminhtml\Order\AbstractMassAction->execute()
#7 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Sales\Controller\Adminhtml\Invoice\Pdfinvoices\Interceptor->___callParent()
#8 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Sales\Controller\Adminhtml\Invoice\Pdfinvoices\Interceptor->Magento\Framework\Interception{closure}()
#9 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/generated/code/Magento/Sales/Controller/Adminhtml/Invoice/Pdfinvoices/Interceptor.php(23): Magento\Sales\Controller\Adminhtml\Invoice\Pdfinvoices\Interceptor->___callPlugins()
#10 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/App/Action/Action.php(111): Magento\Sales\Controller\Adminhtml\Invoice\Pdfinvoices\Interceptor->execute()
#11 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/module-backend/App/AbstractAction.php(151): Magento\Framework\App\Action\Action->dispatch()
#12 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Backend\App\AbstractAction->dispatch()
#13 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Sales\Controller\Adminhtml\Invoice\Pdfinvoices\Interceptor->___callParent()
#14 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/module-backend/App/Action/Plugin/Authentication.php(145): Magento\Sales\Controller\Adminhtml\Invoice\Pdfinvoices\Interceptor->Magento\Framework\Interception{closure}()
#15 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/Interception/Interceptor.php(135): Magento\Backend\App\Action\Plugin\Authentication->aroundDispatch()
#16 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Sales\Controller\Adminhtml\Invoice\Pdfinvoices\Interceptor->Magento\Framework\Interception{closure}()
#17 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/generated/code/Magento/Sales/Controller/Adminhtml/Invoice/Pdfinvoices/Interceptor.php(32): Magento\Sales\Controller\Adminhtml\Invoice\Pdfinvoices\Interceptor->___callPlugins()
#18 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/App/FrontController.php(245): Magento\Sales\Controller\Adminhtml\Invoice\Pdfinvoices\Interceptor->dispatch()
#19 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/App/FrontController.php(212): Magento\Framework\App\FrontController->getActionResponse()
#20 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/App/FrontController.php(146): Magento\Framework\App\FrontController->processRequest()
#21 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Framework\App\FrontController->dispatch()
#22 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Framework\App\FrontController\Interceptor->___callParent()
#23 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Framework\App\FrontController\Interceptor->Magento\Framework\Interception{closure}()
#24 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/generated/code/Magento/Framework/App/FrontController/Interceptor.php(23): Magento\Framework\App\FrontController\Interceptor->___callPlugins()
#25 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/App/Http.php(116): Magento\Framework\App\FrontController\Interceptor->dispatch()
#26 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Framework\App\Http->launch()
#27 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Framework\App\Http\Interceptor->___callParent()
#28 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/module-application-performance-monitor/Plugin/ApplicationPerformanceMonitor.php(38): Magento\Framework\App\Http\Interceptor->Magento\Framework\Interception{closure}()
#29 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/Interception/Interceptor.php(135): Magento\ApplicationPerformanceMonitor\Plugin\ApplicationPerformanceMonitor->aroundLaunch()
#30 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Framework\App\Http\Interceptor->Magento\Framework\Interception{closure}()
#31 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/generated/code/Magento/Framework/App/Http/Interceptor.php(23): Magento\Framework\App\Http\Interceptor->___callPlugins()
#32 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/App/Bootstrap.php(264): Magento\Framework\App\Http\Interceptor->launch()
#33 /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/pub/index.php(30): Magento\Framework\App\Bootstrap->run()
#34 {main} {"exception":"[object] (Error(code: 0): Call to undefined function Magento\Framework\File\Pdf\ImageResource\tmpfile() at /home/1125497.cloudwaysapps.com/hwxbupurve/public_html/vendor/magento/framework/File/Pdf/ImageResource/ImageFactory.php:69)"} []

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @AndeeKnitsLTD. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:

• @magento give me 2.4-develop instance - upcoming 2.4.x release
• For more details, review the Magento Contributor Assistant documentation.
• Add a comment to assign the issue: @magento I am working on this
• To learn more about issue processing workflow, refer to the Code Contributions.

---

Join Magento Community Engineering Slack and ask your questions in #github channel.
⚠️ According to the Magento Contribution requirements, all issues must go through the Community Contributions Triage process. Community Contributions Triage is a public meeting.
🕙 You can find the schedule on the Magento Community Calendar page.
📞 The triage of issues happens in the queue order. If you want to speed up the delivery of your contribution, join the Community Contributions Triage session to discuss the appropriate ticket.

[hostep]

That's unexpected but at first sight it doesn't sound like a Magento bug. Because the tmpfile is just a regular php function.
Maybe your environment disables this function or something? Check https://stackoverflow.com/a/69172999

[AndeeKnitsLTD]

@hostep looks like you were spot on, thank you! I fix knitting machines not websites so not a clue but can follow detailed instructions!!