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"Multiple Select" product attributes do not render HTML tags on the storefront view #15393

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jurpro opened this issue May 20, 2018 · 10 comments
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"Multiple Select" product attributes do not render HTML tags on the storefront view #15393

jurpro opened this issue May 20, 2018 · 10 comments
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@jeroenschipper @simonjanguapa
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Fixed in 2.2.x The issue has been fixed in 2.2 release line help wanted Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Progress: PR Created Indicates that Pull Request has been created to fix issue

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@jurpro
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jurpro commented May 20, 2018 •
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Error on Product Page. More Information tab.

Preconditions

  1. Magento 2.2.4

Steps to reproduce

I recently update from Magento 2.2.3 to Magento 2.2.4, and then found this error.
On product page, there is an error.

Expected result

Full product page without error. The links on "More Information" tab is clickable. And then after click browser will load and go to the page on link.

Actual result

The links are broken. Not clickable, but to be a plain text. The screenshots is.
error product more 1

[image]https://www.imageupload.co.uk/images/2018/05/18/Errorproductmore1.png[/image]
@magento-engcom-team magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label May 20, 2018
@jurpro
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jurpro commented May 27, 2018

Hello. Anyone help? It is more then 1 weeks nobody answer.

Thank you

@Karlasa
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Karlasa commented May 30, 2018

@jurpro Could you check your attribute settings under STORES -> Atrributes -> Product -> [your attribute] -> Storefront Properties -> Allow HTML Tags on Storefront -> Should be set to "Yes"
Im sure it's not bug but just configuration issue :)

Cheers,

@jurpro
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jurpro commented May 30, 2018

@Karlasa Thank you for reply.
But nothing happend. It works on Magento 2.2.3 but now on Magento 2.2.4 it mess. Just be a plain text not html tags.
here the screenshots for backend and frontend.

music-error-1
music-error-2

@jurpro jurpro mentioned this issue May 31, 2018
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@magento-engcom-team
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More details on report: #15612

@magento-engcom-team magento-engcom-team added Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed help wanted mm18nl labels Jun 1, 2018
@jeroenschipper jeroenschipper self-assigned this Jun 2, 2018
@simonjanguapa
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simonjanguapa commented Jun 2, 2018 •
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#mm18nl

@simonjanguapa simonjanguapa self-assigned this Jun 2, 2018
@simonjanguapa simonjanguapa mentioned this issue Jun 2, 2018
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@simonjanguapa
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@jurpro it's a corebug. Fixed it in this request.

@okorshenko okorshenko removed the mm18nl label Jun 5, 2018
@jurpro
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jurpro commented Jun 6, 2018

Thank you so much team. It works.

Hope, next update this fix will be include.

thank you.

@ishakhsuvarov ishakhsuvarov added the Progress: PR Created Indicates that Pull Request has been created to fix issue label Jun 11, 2018
@Karlasa Karlasa mentioned this issue Jul 24, 2018
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@kedarjoyner
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@jurpro If possible, I would recommend changing the title of this issue with keywords more specific to the problem. I was experiencing the same issue, but this did not display in the search results when looking for similar issues. Regardless, thank you for reporting this problem too!

@ghost ghost changed the title Product Page - More Information tab is messed "Multiple Select" product attributes do not render HTML tags on the storefront view Jul 25, 2018
@ghost
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ghost commented Jul 25, 2018

@kedarjoyner done.

@magento-engcom-team
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Hi @jurpro. Thank you for your report.
The issue has been fixed in #15687 by @simonjanguapa in 2.2-develop branch
Related commit(s):

The fix will be available with the upcoming 2.2.6 release.

@magento-engcom-team magento-engcom-team added the Fixed in 2.2.x The issue has been fixed in 2.2 release line label Jul 29, 2018
magento-engcom-team added a commit that referenced this issue Jul 29, 2018
@magento-engcom-team
ENGCOM-1909: Fixes for #15393 #15687
5e55f99 
 - Merge Pull Request #15687 from simonjanguapa/magento2:2.2-develop
 - Merged commits:
   1. a49618a
   2. 28159a3
   3. edb3516
magento-engcom-team pushed a commit that referenced this issue Jul 29, 2018
ENGCOM-1909: Fixes for #15393 #15687
436b77a
@nmalevanec nmalevanec mentioned this issue Aug 27, 2018
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@jeroenschipper jeroenschipper

@simonjanguapa simonjanguapa

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Fixed in 2.2.x The issue has been fixed in 2.2 release line help wanted Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Progress: PR Created Indicates that Pull Request has been created to fix issue
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@jurpro @Karlasa @ishakhsuvarov @okorshenko @kedarjoyner @jeroenschipper @simonjanguapa @magento-engcom-team